Skip to content
purple
High iQ Knowledge Base
  • Pages
    • blue
      Welcome!
    • blue
      High i.Q. University
    • blue
      Video Support
    • blue
      Script Inspo
    • blue
      Data Store
    • blue
      Support Articles
      • blue
        How The CRM Works
        • purple
          Pipeline Stage Meanings
        • purple
          Adding and Editing Pipelines
        • purple
          Pipeline Settings
        • purple
          How to Create an Individual Opportunity
        • purple
          Opportunities Overview
        • purple
          How To Download A List Of Your Opportunities
        • purple
          How To See Additional Information On An Opportunity Card
        • purple
          How To Sort/Filter Opportunities
        • purple
          General CRM Overview
        • purple
          CRM Document Management
        • purple
          Contact Details
        • purple
          Do Not Disturb
        • purple
          Tasks Overview
        • purple
          How To Delete Multiple Contacts
        • purple
          How To Export Multiple Contact
        • purple
          How To Remove A Tag From Multiple Contacts
        • purple
          How To Manually Add/Update Opportunity
        • purple
          How To Merge Multiple Contacts
        • purple
          How To Import Multiple Contacts
        • purple
          How To Add A Tag To Multiple Contacts
        • purple
          Add Contact
        • purple
          Contact Details - Overview
        • purple
          How To Create Smart Lists
        • purple
          Smart List Filters
        • purple
          Manage Smart Lists
      • blue
        The Voice Bot
        • purple
          Upload Contacts for Bot To Call/Tagging Guide Ta
        • purple
          Orientation Video
        • purple
          Adding a Knowledge Base to Your AI
        • purple
          Prompt Editing
        • purple
          Bot Personalization
        • purple
          Delete a Node
        • purple
          Inbound Calling
        • purple
          Testing The Bot
        • purple
          User Assigned/Round Robin
        • purple
          Creating Opportunities NOT For The Bot To Call
        • purple
          Call and Text Cadence in The CRM
        • purple
          About Appointments/Where to Find Bot Call Information
        • purple
          Bot Calling and Call Attempt Costs
        • purple
          How Do I Know Who Has Been Called?
        • purple
          Pushing Leads Back and Forth Between CRMs (Zapier)
        • purple
          How To Change The Drip (Call/Text Frequency)
      • blue
        Non-Bot Automations
        • purple
          Appointment Status (Triggers)
        • purple
          Contact Changed
        • purple
          Call Status
        • purple
          Action - Drip
        • purple
          Action - Find Contact
        • purple
          Update Contact Field
        • purple
          Add Task
        • purple
          Edit Conversation
        • purple
          Send Internal Notification
        • purple
          Remove Opportunity
        • purple
          Remove From Workflow
        • purple
          Workflow Actions
        • purple
          Send Email
        • purple
          Send SMS
        • purple
          Call Automation
        • purple
          Wait Event (action)
        • purple
          Voicemail
        • purple
          Add Contact Tag
        • purple
          Remove Contact Tag
        • purple
          Add/Update Opportunity
        • purple
          Add To Notes
        • purple
          Remove Assigned User
        • purple
          Add To Workflow
        • purple
          Assign To User
        • purple
          Manual Calls (action)
        • purple
          Go To Event (action)
        • purple
          If/Else Condition (action)
        • purple
          Math Operation (action)
        • purple
          Workflows - Event Start Date Action
        • purple
          Goal Event (action)
        • purple
          Manual SMS (action)
        • purple
          Content AI Text
        • purple
          Content AI Image
        • purple
          Settings Tab
        • purple
          Create New Workflow
        • purple
          Builder Tab
        • purple
          Workflow Builder Overview
        • purple
          Contact Created
        • purple
          Contact DND
        • purple
          Contact Tag (Trigger)
        • purple
          Birthday Reminder
        • purple
          Remove From All Workflows
        • purple
          Workflow Builder - Contact Triggers
        • purple
          Video Tracking
        • purple
          Pipeline Stage Changed
        • purple
          Opportunity Status Change
        • purple
          Email Events
        • purple
          Customer Replied
        • purple
          Task Reminder
        • purple
          Task Added
        • purple
          Note Changed
        • purple
          Note Added
        • purple
          Custom Date Reminder
        • purple
          Workflow Triggers
        • purple
          How To Add Multiple Contacts To A Campaign / Workflow
      • blue
        Non Bot SMS, Phone, Email
        • purple
          How Much Does Texting Cost?
        • purple
          Why Are Texts Saying 'Undeliverable'?
        • purple
          How Much Does a Non-Bot Call Cost?
        • purple
          Add SMS Template
        • purple
          How To Send An SMS
        • purple
          The Dialer
        • purple
          Conversations Overview
        • purple
          Manual Actions
        • purple
          Attachments Made Easy in Conversations
        • purple
          How to use Conversation Filters & Bulk Actions Overview
        • purple
          Quick Filter
        • purple
          Getting Started With SMS & Email Templates
        • purple
          Conversations
        • purple
          Add Email Template
        • purple
          How to send an email
        • purple
          Send Email
        • purple
          Send SMS
      • blue
        Compliance
        • purple
          FCC Legislation
        • purple
          GDPR Compliance and Data Privacy
      • blue
        Marketing
        • purple
          Giving High iQ Facebook Ads Access
      • blue
        Reporting
        • purple
          Dashboard Overview
        • purple
          Edit widgets on the dashboard
        • purple
          Customizing a widget
        • purple
          Custom Widgets FAQ
        • purple
          Resize Widgets
        • purple
          Removing a widget
        • purple
          Custom Widgets Overview
        • purple
          Adding a widget to the Dashboard
        • purple
          Rearrange widgets
        • purple
          Agent Leaderboard
        • purple
          SMS Reporting
        • purple
          Conversion Report
        • purple
          Email Reporting
        • purple
          Agent Reporting - Overview
      • blue
        Settings
        • purple
          User Notifications
        • purple
          User Profile
        • purple
          Google
        • purple
          Integrations
        • purple
          CRM Team Management
        • purple
          Business Profile
    • blue
      Contact Support

How To Create Smart Lists

Smart lists serve as a vital tool in effectively managing your CRM contacts, functioning as the dynamic core of your contact management system where all your contacts thrive. With smart lists, sorting, filtering, and handling your contacts becomes a breeze, facilitating the seamless tracking of customer data. In this guide, we'll walk you through the various elements of smart lists and provide instructions on how to create them. By the end of this article, you'll possess the knowledge to leverage smart lists, enhance your contact management process, and propel your business to new heights.
NOTE: Access to certain components may vary based on your user permissions.
Creating New Smart Lists
Efficiently managing your contacts begins with the creation of smart lists. By segmenting contacts based on their position in the sales process or interactions with your company, you can precisely target specific groups with personalized content.
To achieve this, add filters by clicking on the "More Filters" button at the top right of your contacts list. These filters serve as tools to refine the criteria for your smart lists, making them more relevant and valuable. Defined smart lists save time and enable you to focus on reaching the right people at the right time, ultimately boosting lead generation and conversion rates.
image.png
Saving Your New Smart List
After selecting your filters, complete the setup of your smart list by clicking the 'Save as Smart List' button at the bottom right of the page. This button officially saves your smart list and prepares it for use.
Remember to give your smart list an identifiable name before saving it to easily distinguish it in the future. A recommended approach is to create a name reflecting the filters or criteria used within the list, aiding in differentiation from similar lists.
image.png
Created Smart Lists
Once created and saved, your new smart list appears in the top row for easy access. Assessing the list is convenient, just a click away, allowing you to seamlessly continue your important work. This organization ensures that all your work remains accessible whenever needed. Additionally, when returning to edit or add more content, all information is readily available, making the smart list a valuable resource for future use.
For guidance on managing smart lists and viewing all created smart lists, click here: Manage Smart Lists
image.png
Edit Smart List Columns
To tailor the information visible in your smart lists, utilize the Column drop-down option. Located at the top right of any contact list, this drop-down icon allows you to customize and manage the data columns to suit your viewing preferences.
image.png
Search For Contacts
Finding contacts in Smart Lists is now easier with the search bar at the top right. Utilize the search bar for contact name, business name, tags, email, or phone number searches. Ensure a minimum of 3 digits/characters for more relevant results. This improved feature allows quick access to contacts, regardless of different criteria, streamlining your contact searching process. Say goodbye to challenging searches and embrace the new and improved Smart List search bar for all your contact searching needs!
image.png
Load content from gy3qj5lenifuhdf4zwrg.app.clientclub.net?
Loading external content may reveal information to 3rd parties. Learn more
Allow
Load content from voice.realestate?
Loading external content may reveal information to 3rd parties. Learn more
Allow
Load content from shop.theshare.group?
Loading external content may reveal information to 3rd parties. Learn more
Allow
 
Want to print your doc?
This is not the way.
Try clicking the ··· in the right corner or using a keyboard shortcut (
CtrlP
) instead.