The existing Salesforce <> FullStory setup we’re using to match Leads to a FullStory session has a low match rate
Now that we have an ID that is actively being de-duped & reconciled with a persistent ID (what Blotout does) - we’d like to switch to that to see if it improves match rate in Salesforce
Request
Can you help us transition from PMI cookie to Blotout?
We originally talked about this project in an email w/ Subject line: FullStory UID Set to PMI
I think this involves:
Modify Google Tag Manager tag: FullStory - Set PMI as UID to set the Blotout ID as the UID
sunsetting any code relating to PMI as UID
w/ the exception of Google Analytics; we don’t need to sunset that yet
Changing setting in Salesforce (CardFlight to handle this one)