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What Is The Purpose? Determine what the purpose of the documentation is such as work instructions, vendor instructions, knowledge base or other type. This will help you define the content, the format and in some cases the media you will use.
Who Are You Writing For? Knowing who will be reading the documentation will help you determine the depth and word usage. You want to write the documentation at the level of the person reading it.
Collect Information: Even if you are an expert in the area gather all of the information you can find on the subject. You may need to interview or get the assistance of others to help you gather the needed information. Manuals, user guides and online resources are very useful.
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Support Queue
Product Name
Reviewer
Approve
Status
Start Date
Due Date
Link
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2/23/2021
3/24/2021
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3/16/2021
4/30/2021
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4/17/2021
5/2/2021
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3/2/2021
4/5/2021
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4/27/2021
6/11/2021
Link to supporting doc...
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5/1/2021
6/2/2021
Link to supporting doc...
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5/4/2021
6/18/2021
Link to supporting doc...
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5/10/2021
5/28/2021
Link to supporting doc...
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4/7/2021
4/30/2021
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4/3/2021
4/21/2021
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3/31/2021
4/12/2021
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3/24/2021
4/30/2021
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3/14/2021
3/28/2021
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3/28/2021
4/18/2021
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3/16/2021
4/14/2021
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3/19/2021
4/21/2021
Link to supporting doc...
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4/2/2021
5/17/2021
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4/16/2021
5/31/2021
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4/12/2021
4/26/2021
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5/3/2021
6/4/2021
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5/16/2021
6/7/2021
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4/25/2021
6/9/2021
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3/7/2021
4/6/2021
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3/9/2021
4/23/2021
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3/13/2021
4/27/2021
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3/20/2021
5/4/2021
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3/1/2021
3/24/2021
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3/11/2021
3/24/2021
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3/5/2021
4/19/2021
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3/12/2021
4/13/2021
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3/16/2021
3/31/2021
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3/22/2021
4/16/2021
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3/18/2021
4/1/2021
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4/13/2021
4/29/2021
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4/20/2021
5/24/2021
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5/8/2021
5/19/2021
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5/13/2021
5/23/2021
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5/10/2021
5/28/2021
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2/27/2021
3/6/2021
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3/1/2021
3/12/2021
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3/4/2021
3/17/2021
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3/4/2021
3/17/2021
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3/4/2021
3/17/2021
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3/4/2021
3/17/2021
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4/11/2021
4/25/2021
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4/11/2021
4/18/2021
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4/11/2021
4/18/2021
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4/11/2021
4/16/2021
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4/11/2021
4/14/2021
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4/11/2021
4/16/2021
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4/11/2021
4/25/2021
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4/11/2021
4/18/2021
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4/11/2021
4/18/2021
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4/11/2021
4/14/2021
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4/11/2021
4/25/2021
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4/11/2021
4/18/2021
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4/11/2021
4/18/2021
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4/11/2021
4/18/2021
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4/11/2021
4/14/2021
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4/11/2021
4/25/2021
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4/11/2021
4/18/2021
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4/11/2021
4/18/2021
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4/11/2021
4/18/2021
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4/11/2021
4/14/2021
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4/11/2021
4/25/2021
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​
4/11/2021
4/18/2021
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​
4/11/2021
4/18/2021
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​
4/11/2021
4/18/2021
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​
4/11/2021
4/14/2021
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4/11/2021
4/25/2021
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4/11/2021
4/18/2021
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4/11/2021
4/18/2021
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4/11/2021
4/16/2021
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​
4/11/2021
4/14/2021
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4/11/2021
4/16/2021
​
​
4/11/2021
4/25/2021
​
​
4/11/2021
4/18/2021
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​
4/11/2021
4/18/2021
​
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4/11/2021
4/14/2021
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5/5/2021
5/19/2021
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5/5/2021
5/12/2021
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5/5/2021
5/12/2021
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5/5/2021
5/10/2021
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5/5/2021
5/8/2021
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5/5/2021
5/10/2021
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5/5/2021
5/19/2021
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5/5/2021
5/12/2021
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5/5/2021
5/12/2021
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5/5/2021
5/8/2021
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