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Solar At Scale - Solar Setter Mastery
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Solar At Scale - Solar Setter Mastery
1. Solar Product Knowledge
How Solar Works
Solar 101: A Guide To Buying Solar Power Systems
Why Solar is Different
Solar Batteries
Heat Pumps
VIC
Federal Govt Rebates (STCs)
Calculating STCs
Solar Victoria Rebate
Solar Panel (PV) Rebate
Solar for Renters Rebate
Solar Battery Loans
Hot Water Rebate
Approved Products
DNSPs
Grid-Connection Rules
2. Sales Philosophy
What is Sales?
The Basics
The 60/30/10 Rule
3 Cs of Sales
State Management
The Myth of Price and Money
Work Ethic & Perseverance
Convincing vs Persuading
2. Outbound Calling
Leads
Approaching Different Types of Leads
Cold Calling Script
Aged Lead Script
RECORDINGS
Rebuttals
Voicemail Script
3. Triage Call
Triage vs Discovery Call
Mindset
Goals of a Triage
Technical Knowledge for Triage
Focus on the Problem
Existing Solar Systems
Triage Script
Aged Lead Triage
Fresh Lead Triage
Booked Triage
Alternative Triage Script
RECORDINGS
4. CRM Software Set-Up
Calendly
Close CRM
The Set Up
Adding Email Signature
Creating Phone Numbers
Statuses & Pipelines
Lead Statuses
Opportunity Pipeline
Custom Activities & Fields
Custom Fields
Custom Activities
Templates
Email Templates
SMS Templates
Reporting & Metrics
How To Guides
Leads and Contacts
How to create a lead
How to create a contact
How to merge leads
Calling & Auto Diallers
Making/Logging Calls
Automatic Diallers
Emails & SMS Messaging
Email/SMS Templates
How to Send Emails
Sending SMS messages
Workflows
Creating Tasks
Importing Leads
5. Commission Breakdown
Quiz
Leads
Approaching Different Types of Leads
Telemarketer calls
Telemarketers are only allowed to call consumers:
Weekdays between 9 am and 8 pm
Saturdays between 9 am and 5 pm
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Cold leads
Need a more “marketing” approach
Need to be hooked before being qualified
Aged Leads
Similar to cold, but a little warmer
Biggest objections will be has solar or no longer interested
Will need to be hooked / warmed up again before qualifying and booking for a sales call
Fresh / Hot Leads
Easiest type of lead to convert due to enquiring recently
Biggest objection will be getting multiple quotes
May also run into the objection of “not sure if it’ll work for me”
Usually already hooked due to content of the ads, such as:
Save 80% on electricity
$0 Upfront
No money out of pocket
Pay as you save
Get paid to go solar (some ads say this, meaning government rebates)
The easiest type of leads to book for a sales call
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