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The Set Up

Statuses & Pipelines

Lead Statuses

Opportunity Pipeline

Lead Statuses and Pipelines in Close CRM: Streamlining Your Sales Process from Start to Finish

Overview

Managing leads effectively is crucial for any sales-driven organisation. Close CRM offers a dynamic system of Lead Statuses and Pipelines that provides your team with a clear roadmap of where each lead is in the sales cycle.

These features enable you to categorise, prioritise, and track lead interactions, making your sales process more efficient and targeted.

Lead Statuses

Customisable Statuses - Tailor the lead statuses to suit specific sales processes.

Bulk Updates - Update the status of multiple leads at once to ensure your CRM data remains up-to-date.

Status-Based Actions - Trigger specific activities, such as automated emails or task assignments, based on changes in lead status.

Reporting and Analytics - Easily generate reports segmented by lead status, helping you identify bottlenecks, conversion rates, and other key performance indicators.

Pipelines

Multiple Pipelines - Create multiple pipelines for different products, markets, or departments, ensuring a tailored approach for various sales scenarios.

Drag-and-Drop Interface - Move leads through the pipeline stages with a simple, intuitive drag-and-drop interface, making it easy to visualise progress.

Stage-Specific Actions - Set automated tasks or reminders when a lead moves to a new stage in the pipeline, ensuring timely and appropriate actions are taken.

Pipeline Metrics - Get real-time insights into the health of your pipelines, including win rates, deal values, and stage durations, for better decision-making.

Benefits of Using Lead Statuses and Pipelines in Close CRM

Improved Organisation - Clearly defined statuses and pipeline stages keep your sales team aligned and organised, eliminating confusion and overlap.

Enhanced Visibility - Easily identify which leads need immediate attention, and which are progressing well, allowing for more effective resource allocation.

Data-Driven Strategy - Robust analytics give you a deep understanding of how leads move through your sales funnel, enabling continuous improvement of your sales process.

Increased Productivity - Automate routine tasks based on status and pipeline stage changes, freeing up your sales team to focus on closing deals and building customer relationships.

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