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Gannon’s CPO Toolkit: Cross-functional Product Planning & Execution at Scale
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Gannon’s CPO Toolkit: Cross-functional Product Planning & Execution at Scale
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Key Results
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Key Results
Key Result
Objective
Timeframe
Team
KR Owner
Email
Measurement
Progress
Status
KR Status
Last Modified
Modified By
Achieve X% of New Active Users Self Onboarded
lane@codadoc.io
000
34
12/7/2022, 11:41 AM
Increase Share of video calls for each User from X to Y
lane@codadoc.io
000
50
12/7/2022, 11:41 AM
Reduce Average Time between App Download and First Call from X to Y
lane@codadoc.io
000
15
12/7/2022, 11:41 AM
Improve Retention from X% to Y%
lane@codadoc.io
000
0
12/7/2022, 11:41 AM
Increase share of wallet from X to Y
evan@codadoc.io
000
20
12/7/2022, 11:41 AM
Reduce average time user placing the call by X%
evan@codadoc.io
000
65
12/7/2022, 11:41 AM
Achieve video quality rating of X
evan@codadoc.io
000
66
12/7/2022, 11:41 AM
Achieve call accuracy of 95%
​
evan@codadoc.io
000
100
12/7/2022, 11:41 AM
Increase daily active users on app from X to Y.
al@codadoc.io
000
10
12/7/2022, 11:41 AM
Increase share of partner wallet on app from X% to Y%.
al@codadoc.io
000
0
12/7/2022, 11:41 AM
Achieve an average customer satisfaction (CSAT) rating of 5 for the in-call experience.
al@codadoc.io
000
56
12/7/2022, 11:41 AM
Increase K-factor from 0 to Y.
al@codadoc.io
000
30
12/7/2022, 11:41 AM
Be in the top 10% of engagement drivers benchmarked against other technology companies
al@codadoc.io
000
5
12/7/2022, 11:41 AM
Achieve NPS score of 50 or higher for calls
lane@codadoc.io
000
12/7/2022, 11:41 AM
Achieve CSAT rating of 90%
justincodatest@gmail.com
000
12/7/2022, 11:41 AM
Achieve 62.5% market share for video chat
joe@codadoc.io
000
12/7/2022, 11:41 AM
Achieve 3.3% monthly churn within 12 months of launch
gannon@choco.com
000
12/7/2022, 11:41 AM
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