Skip to contentManagers: responsible for strategic decisions on public health, budget setting and commissioningFrontline workers: responsible for ‘prescribing’ activities to meet personal needActivity providers: responsible for providing activities to meet personal needsService users: responsible for deciding which activities to participate inApplication providers: responsible for developing ‘tooling’ to support the above ecosystem roles
User research participants interviewed Activity providers interviewed 6 Application providers interviewed 11Frontline workers interviewed 9Managers interviewed 12Service Users interviewed 5Wider Research conducted 4
Frontline workers identified barriersManagers identified barriers Service Users identified barriers Activity Providers identified barriers Application Providers identified barriers
Milestone Completed:
@User Research
Digital Gaps conducted a range of interviews over the period from the 2nd Feb to 24th Feb 2021 with people who were prepared to give their views to the current barriers in using community based data, and in particular relating to social prescribing/referring/booking physical actives.
There are five stakeholder groups:
User Research in Numbers
48
Research Interviews conducted
Identifying barriers
The research team pulled out a wide selection of emerging barriers identified from the interview and plotted within the key stakeholder role.
11
7
8
7
1
List of Emerging Barriers
There are no rows in this table
From the participants interviewed Digital Gaps translated the users answers into a combined view to create 6 user persona’s. The following persona’s are subject to change due to the feedback.
48
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ··· in the right corner or using a keyboard shortcut (
CtrlP
) instead.