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Making activities free for social prescribing is loaded with issues, as 70% of new sign-ups that are booked free of charge don't translate into new attendances Technology not available, not compliant or not got the technology to undertake adding services or activitiesMay not be able to accurately complete data requirements if complex or resource-heavyOpenActive is too complex to understand, rely on a third party to provide systems to make it easier. May need help to enter data.Keeping my information up to date is a struggle especially as I don't depend on it for everyday bookings. I use Facebook and word of mouthNot sure what to categories my activities against, as can fit into many types of activities. I tend to use lots of activity types to ensure I get the cover most clients groups requireWorried that by providing my data onto a system, commissioners could use this to make decisions on my funding. Demand data may not be an accurate reflection of reality.Ability to secure local venues, such as community halls can be painful, as they do not have a good system to easily book slots for my sessions. Often its email/phone a contactWill be difficult for me to keep track of my capacity for every session Receiving referrals from SP would need to come with clear understanding of the suitability to my provision.Social Prescribers may need to offer support options e.g. if one to one hand-holding requiredWe can support complex needs but may have to allow for private sessions to satisfy the referrer and my other clientsHappy to provide Social Prescribing ready sessions unless too burdensomeHappy to provide more data on the suitability, safeguarding, accessibility of my sessions if this increases my bookingsHappy to provide the level of physical ability and intensity for each session I provideCould provide some level of outreach to aid facilitation for the referrer to attend initial sessions. Would have to cost this level of support into Social Prescription fee.Concerned that the effort needed to receive SP referrals won't be worth it compared to my expected increased in clientele
Activity Provider - Persona
Charlotte is passionate about older people’s wellbeing and believes that appropriate exercise can have lots of benefits – falls prevention, mental health, loneliness prevention etc
She has a mobile chair-based exercise and hires space at local community centres to offer chair-based exercises. She receives referrals from GP practices and accepts bookings from any member of the public.
Activity Provider Persona
Stakeholder group position
@Advantage of OA
Stakeholder Role
@Activity providers
Name
Charlotte
Organisation
Keep Fit Local
Job title/Role
Activity/Class facilitator
Digital knowledge/support
Happy to use a computer or mobile device to enter and retrieve data but not an expert
Digital hardware/software
Laptop, Tablet, Mobile Facebook, social media
Responsibilities
Providing physical and social sessions within the local community Management of provision that includes ensuring local venues are suitable to my clients needs As a small business owner I have to ensure I increase appointments / bookings in a cost effective manner
Barriers
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User stories - Activity providers
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