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Barriers
The following table identifies the main barriers that were consolidated from the stakeholder interviews. These are supported by stakeholder stories and issues that they impact on. The intention was to get to a workable number for the workshops to identify mitigating approaches.
Stakeholders impacted:
Managers
+8Barriers
User stories
Barrier Title
Barriers
Stakeholders impacted
Related issues
Importance
SPLW Search for activity
Managers In partnership
Service Users Search for local activity
Finding activities
Difficult to know what activity sessions are available
Service users
Frontline workers
Managers
Service users - Just don’t know what is out there and available for me, how much do things cost, are they appropriate? I rely on community centre notice board and flier racks.
Frontline workers - I think I have a good understanding of what is available but suspect it is only the things i know and colleagues tell me about. I do find that i don’t know about the small things that are not in the ‘community support’ circles. I would like to see all the things that are happening in close proximity to my client
Managers - Frustrating that there is not a public sector push for all activities to be held as open data. This needs to be end to end and it is too hard for us to build momentum and get to a critical mass
High
Managers understanding of open data benefits
Area-wide Physical activity session data collector
Converting data to and from OA and OR
Booking
Service Users Search for local activity
Few OA Activities
Not enough local activity sessions can be found
Frontline workers
Service users
Managers
Service users - Its a bus ride to my community centre or the Leisure centre. I can’t afford it both in time and money.
Frontline workers - I have tried a couple of activity finders but they don’t have any activities on there.
High
Area-wide Physical activity session data collector
Sufficiency & demand
Booking
Converting data to and from OA and OR
AcP Activity management system
Little promotion of OA
Not even heard of OpenActive, nevermind find a way onto OpenActive feed
Activity providers
Managers
Activity providers - I would love the idea of adding my session info so that the public sector can find me but how do i do that. I haven’t even heard of OpenActive nevermind understand how to get on an OA feed. Sounds like something I’d give to the birds.
High
Area-wide Physical activity session data collector
Managers understanding of open data benefits
Converting data to and from OA and OR
Place Implementation guidance
SPLW Finding suitable activities
Managers Training staff
Exercise not a priority
Don’t see referral into exercise as their role
Frontline workers
Managers
Frontline workers - I understand the benefits of physical exercise but we use a shared decision making process and my clients are not generally asking for exercise, they have more pressing issues to deal with.
Managers - No easy answer to this at the moment. Perhaps training will help but it depends on the entry point. Some clients get stuck with some workers. I like the idea of a dual approach to solving life issues and trying to be more active.
High
Training frontline workers
Holistic approach
Social physical activity / Activity by stealth
Digital maturity of the ecosystem
Service Users Find an activity
SPLW Review activity quality
No trust in info
Don’t trust information that exists
Frontline workers
Service users
Managers
Service users - I generally trust the poster information but often find that it is out of date. It doesn’t really bother me but i guess that’s because I am just looking for things to do and time is not an issue for me. Obviously it would be ideal if the info was on my phone and i knew i could rely on it
Frontline workers - My experience of these service directories is that you need to check the information anyway. They are good to give me a contact detail if i don’t know them but i will then ring up or call in to check things out. Sometimes i check with my team to see if they know about them.
High
Date last updated
Frontline worker review / rating approach
Richness checker
Completeness checker
Booking
Provider quality assurance
SPLW Help client to access activity
Cope with cohort needs
Need to know if the providers can cope with needs of the cohorts
Frontline workers
Activity providers
Frontline workers - Some of my clients are very needy and i am not sure how the providers will handle them. It would be good to know if they have carers on site or a reception, class buddy scheme etc. This will help me work out whether it is ok for my client.
Activity providers - I specialise in working with athletes with special needs and it would be really good to differentiate myself so if there was a way to get this over to the social prescribers then I would be keen on that.
High
Client activity confident
Client readiness
Activity buddy
Activity facilitation
Social-Prescribing-Ready Profile
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Barriers by stakeholder
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