Skip to content
People have a number of lifestyle barriers rather than motivation.Confidence is an issue - need to encourage small steps to show someone that they can do things.We need to find people earlier so that physical activity can impact before they develop complex needsThe social prescriber needs to know how to converse with someone and be a motivatorNot having information about accessibility aids is a barrier to disabilityHave to rely on local tactic knowledge that SP trust and have an established relationship. Unaware of other providers that could benefit their clientsSkills of Social Prescribers to engage in conversations to promote the benefits of physical activitySocial Prescribers only refer to activities and services they personally know or have enough trust with the information providedSuitability of activity/facilitators that meet the client's needs. This can be cultural or accessibility-relatedServices that are badly described causes a lack of trustThe complex needs of clients put unwanted pressure on Activity providers, especially if not supportedSocial Prescribers need more training to use provided digital toolsOpenActive feels like it is directed more at big providers rather than small community providersThe capacity of providers that can cope with the complex nature of referrals from social prescribers
Creating the Activity Persona
Digital Gaps interviewed 12 Managers with the aim to understand the challenges and barriers to referring service users into physical activity. The following barriers where then translated from the interviews to create an combined view of
Identified Barriers - Managers
Barriers
Stakeholders impacted
Difficult to know what activity sessions are available
Service users
Frontline workers
Managers
Not enough local activity sessions can be found
Frontline workers
Service users
Managers
Not even heard of OpenActive, nevermind find a way onto OpenActive feed
Activity providers
Managers
Don’t see referral into exercise as their role
Frontline workers
Managers
Don’t trust information that exists
Frontline workers
Service users
Managers
Need to know if activity appropriate to client needs
Managers
Frontline workers
Activity providers
Service users
Application providers are driven by commercial demand
Activity providers
Managers
Social prescribing application provider
OpenActive application providers
No results from filter
Barriers from Manager persona
What barriers exist? (Pains)
No results from filter
Research Participants
Managers
No results from filter
13
Count
13
Count
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ··· in the right corner or using a keyboard shortcut (
CtrlP
) instead.