Skip to content
Creating the Activity Persona
Digital Gaps interviewed 5 Service Users focusing on the barriers accessing physical activity to meet their needs. The following barriers where then translated from the interviews to create an combined view of
View of Barriers, strategies, measures
Barriers
Stakeholders impacted
Difficult to know what activity sessions are available
Service users
Frontline workers
Managers
Not enough local activity sessions can be found
Frontline workers
Service users
Managers
Don’t trust information that exists
Frontline workers
Service users
Managers
Need to know if activity appropriate to client needs
Managers
Frontline workers
Activity providers
Service users
Need to understand exactly what the activity/service is offering to ensure client can cope
Service users
Frontline workers
Activity providers
Client lacks confidence, has anxiety, embarrassed so needs hand-holding to attend
Service users
Frontline workers
Client isn’t interested in doing physical activity, too many other problems
Service users
Frontline workers
Don’t have the best hardware device or software
Activity providers
Frontline workers
Service users
No results from filter
Barriers of Mental Health persona
Pains
Being on my own Worried about elderly parent Concerned about money Concerned about using zoom due to dyslexia
What stops you (Pains)
No results from filter
Barriers of Older person persona
Pains
On my own a lot due to covid
What stops you (Pains)
No one to do things with Not much choice of what to do Don’t know what’s available
No results from filter
Research Participants
Service Users
Name
Stakeholder role
Interviewed
Older Person
Service users
Yes
Diabetes
Service users
Yes
Physical disability
Service users
Yes
Men’s mental health
Service users
Yes
Parent/carer
Service users
Yes
No results from filter
5
Count
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.