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Service User - Mental Health - Persona

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Tony is unemployed and has not worked since a mental health issue approx. 20 years ago. He is separated from his wife with whom he has two kids each of whom have given him a grandchild. DWP have allowed him not to search for jobs but every two years they stress him out with another interview to see if he could work again. He lives on his own paying rent (benefits) in the house he’s been in for over 30 years. He grow Bonsai trees.
Mental Health persona
Stakeholder group position
@Explore OA
Stakeholder role
@Service users
Name
Tony
Age Group
60+
Gender
Male
Circumstances
Unemployed Dyslexic
Digital hardware/software
Basic
Responsibilities
Unfortunately none Grand children at times Pet dog
Goals
Stay as healthy as I can
Pains
Being on my own Worried about elderly parent Concerned about money Concerned about using zoom due to dyslexia
Are you Physically active
Yes. I go on regular walks and sometimes these can be up to 5 miles. Nordic walking around Southport. Bodhran – very hard work Mountain rescue dogs walking
How would you find an activity (journeys)
I look at posters and leaflets at community centres, local churches and local support agencies e.g. life rooms
What are you looking for in an activity
Social then interest then physical activity hence don’t like the gym
What stops you (Pains)
Motivation to get up and get out the house
Motivation is taken away due to anxiety and depression through Covid
Liferooms was a big motivator but this has stopped due to covid Arthritis
Boring stuff like the gym
Times of the day Would try it if it sounded interesting but if I didn’t like it or it was too physical would stop
Would consider cost as budget is very tight
Your dyslexia stops you because of fear of being singled out
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