Troubleshoot access to docs.superhuman.com

What to do if docs.superhuman.com won't load for you or your team.

If docs.superhuman.com won't load, your network or security settings may be blocking the domain. This usually happens when a firewall, proxy, or security filtering is in place. Depending on your setup, you might see a browser error like the following:

This site can't be reached (ERR_CONNECTION_REFUSED)
The connection was reset (ERR_CONNECTION_RESET)
Hmmm... can't reach this page (ERR_TUNNEL_CONNECTION_FAILED)

Allow the required domains

The most reliable fix is to ask your IT or network team to allowlist the following domains:

docs.superhuman.com
*.superhuman.com

If your network uses SSL/TLS inspection or DNS-level filtering, make sure the listed domains are allowed there too. Learn more about allowing domains access for firewall access here.

Need access while you wait?

You can use this link to stay on the classic Coda experience in the meantime: https://coda.io/docs?superhumanDocsOptOut=true Keep in mind this fix only applies to the browser and device where you open the link and won't cover docs.superhuman.com links shared directly with you. Allowlisting the domains above is the permanent fix.

Still not loading?

Reach out to us at care@superhuman.com, and we'll help you sort it out.

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