Superserve is responsible for winning over our users and scaling the business. This translates to a few areas the team focuses on every day: Designing a great product experience for teams (like how teams can best organize knowledge, share rituals, collaborate, and use Coda in their workflows), defining the business model and experiments to push monetization funnels, and building user trust. This team is unique in that you get to work very closely with the business metrics and see how your designs impact them.