Gainsight's Product-Led Growth Strategy
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Gainsight's Product-Led Growth Strategy
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All Prioritized Actions

Main table of all prioritized actions across plays.
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Clear Data
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Prioritized Actions
5
Play
Action
User Role/Type
Stage
Goal(s)
Success KPI(s)
X
1
Feature Activation
Create a schema
Admin
Trial
Create at least one schema
50% of admins create schemas
X
2
Feature Activation
Launch OS
Power User
Onboarding
Open OS with no issues
Hardware can launch the OS with no bugs 99% of the time
X
3
Feature Activation
Use advanced feature
Power User
Adoption
Utilize one of the new advanced features
Usage on feature is 1x/day for 7 days
X
4
Release Experience
Create a schema
Admin
Trial
Create at least one schema
50% of admins create schemas
X
5
Release Experience
Launch OS
Power User
Onboarding
Open OS with no issues
Hardware can launch the OS with no bugs 99% of the time
X
6
Release Experience
Use advanced feature
Power User
Adoption
Utilize one of the new advanced features
Usage on feature is 1x/day for 7 days
X
7
Customer Marketing
Create a schema
Admin
Trial
Create at least one schema
50% of admins create schemas
X
8
Customer Marketing
Launch OS
Power User
Onboarding
Open OS with no issues
Hardware can launch the OS with no bugs 99% of the time
X
9
Customer Marketing
Use advanced feature
Power User
Adoption
Utilize one of the new advanced features
Usage on feature is 1x/day for 7 days
X
10
Customer Onboarding
Install PX Tag & Identify Call
Admin
Trial
1st config milestone to start capturing usage
TTV - Contract Date to Tag Install Date
X
11
Customer Onboarding
Set up Product Mapper
Power User
Onboarding
Surface relevant usage metrics
TTV - Tag Install Date to Analytics
X
12
Customer Onboarding
Use advanced feature
Power User
Adoption
Utilize one of the new advanced features
Usage on feature is 1x/day for 7 days
X
13
Trial experience
Create a schema
Admin
Trial
Create at least one schema
50% of admins create schemas
X
14
Trial experience
Launch OS
Power User
Onboarding
Open OS with no issues
Hardware can launch the OS with no bugs 99% of the time
X
15
Trial experience
Use advanced feature
Power User
Adoption
Utilize one of the new advanced features
Usage on feature is 1x/day for 7 days
X
There are no rows in this table
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