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Incident Response Policy



The purpose of this policy is to establish guidelines for detecting, responding to, and recovering from security incidents in order to minimize their impact on the organization.


This policy applies to all employees, contractors, and vendors who access the organization's information systems.

Incident Response Team

The organization will maintain an incident response team (IRT) consisting of the following roles:
Incident Response Coordinator: Responsible for overall coordination of incident response activities.
Technical Lead: Responsible for technical analysis and resolution of incidents.
Communications Lead: Responsible for communication with internal and external stakeholders during an incident.
Legal Counsel: Responsible for legal guidance and compliance during an incident.

Incident Classification

Security incidents will be classified based on severity, impact, and likelihood of occurrence. The following classifications will be used:
High: Incidents with significant impact on the organization's operations, assets, or reputation.
Medium: Incidents with moderate impact on the organization's operations, assets, or reputation.
Low: Incidents with minimal impact on the organization's operations, assets, or reputation.

Incident Response Process

The incident response process consists of the following phases:
Preparation: Establishing policies, procedures, and systems for incident response.
Identification: Detecting and reporting incidents.
Containment: Isolating and containing the incident to prevent further damage.
Analysis: Collecting and analyzing information about the incident.
Eradication: Removing the cause of the incident and restoring normal operations.
Recovery: Restoring systems and data to normal operations.
Lessons Learned: Documenting and analyzing the incident response process to improve future incident response.

Reporting Incidents

All security incidents must be reported to the Incident Response Coordinator immediately. The incident should be reported through the organization's designated reporting channels, which may include email, phone, or an incident response portal.


This Incident Response Policy is designed to ensure a timely and effective response to security incidents, minimize their impact on the organization, and improve the organization's overall security posture.

Revision History

Date of Change
Incident Response Policy
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Incident Response Policy 1.1
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