Conflict Transformation Training

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Questions & Notes

Master Table: Module Breakdown

Module1 - Discovering the Heart of Conflict

Module 2

Module 3

Module 4 - Conflict Resolution and Interventions

Module 5

Module 6

Nonviolent communication

Materials needed

Master Course Content

Deck

Launch Event Presentation

Explore

Module 3

Module 3 Script

Opening Exercise

What does it mean to be a good leader?

Opening

Welcome

Today's Lesson

title

lessons

What does All Win Leadership Look like?

Understanding Interdependence

Conflict Assessment & Engagement When and how to collaborate.

key takeaway: How and when to take the 3rd perspective

Overview

This module will be high level review of some heavy concepts (leadership, complexity, interdependence, omnipartiality

allow it to wash over you

the three modules come together today

Module 1&2 Review

One-dimensional Conflict

Two-dimensional Conflict

three-dimensional conflict

full context

Lesson 3-1 - Beyond Neutrality: All-Win Leadership

All-Win Leadership Skills (Brubaker Model)

Handout:

What Rebuilds Trust⁠

Owning your role and imperfection.

Clarity

Self Knowing

Trust

Honesty

Openness

Compassion

Universal Dignity & Respect

Listening

empathy

Courage

Taking Responsibility

QUOTATION: "If you're not part of the problem, then you can't be part of the solution." -Bill Torbert

become the director/ or co-creator

step into the game

Commitment & Sacrifice (willing to change your mind)

QUOTATION 2: Solzhenitsyn

Admit Mistakes

Own your own feelings and actions

Know

Connection

Key to healing polarization and Complexity

curiosity & Listening

reflect, reflect, reframe

recognizing dissent as a gift

Focusing on inviting dissent, and just enough of it, is key to efficient collaboration. It sidesteps the pressure to agree that so often bogs down consensus process

Outliers give the group the gift of the opportunity to benefit from the full range of wisdom and perspectives that exist within it, and are often the catalysts for breakthrough moments.

Instead of seeing the outlier as a problem, the way we are used to, I now see the outlier as the gift bearer – the person with issues, concerns, or ideas that are often essential for a group to consider, the one through whom they come to the group’s awareness. Time and again I have seen that what drives a proposal forward towards improvement are the dissenting views.

This is a way to prevent future outbursts of conflict. It demonstrates wisdom and it's a way to check the sustainability of decisions

Counsel

engage early, manage the polarities, speak with clarity

Omnipartiality - All-win Thinking

Informed

3 steps

Affirm your dignity and the dignity of the other person

Speak your truth

Demonstrate that you are willing to stay for the relationship

All-Win = Omnipartiality

What do you think it means?

Who is included?

Definition:

bias in favor of everyone (YOU And Others, past present and future)

A professional approach

beyond neutrality

Principled Impartiality

A personal Value

developmental process 1. Self-Centered --> 2. Tolerance --> 3. Openness --> 4. Engagement --> 5. Omnipartiality

Why be Omnipartial?

we need people to act as web weavers

Win-Lose will kill us all

Because are interdependent

My Story (A16 and Peace Studies)

The Moral Imagination requires...

... us to imagine ourselves in a web of relationships that includes our enemies,

the ability to sustain a paradoxical curiosity that embraces complexity without reliance on dualistic polarity,

the fundamental belief in and pursuit of the creative act, and

the acceptance of the inherent risk of stepping into the mystery of the unknown that lies beyond the far too familiar landscape of violence.

- John Paul Lederach

Personal growth (accept imperfection, complexity, diversity)

Know your Intentions

help others or self

“If you have come here to help me you are wasting your time, but if you have come because your liberation is bound up with mine, then let us work together.” - Lilla Watson

Don't Try to Solve Problems too soon

Know your Biases

Too much information

Not enough Time

What should I remember?

Need to Act Fast

Lesson 3-2 - Frameworks for Understanding Interdependence

From Face to Face to shoulder to shoulder.

Overview of Models for understanding ongoing interdependence

There are multiple ways to understand interdependence.

Polarity Management - Tool for understanding indestructible polarities

Interdependent Polarities Definition

Interdependent Polarities are indestructible systems and are at the heart of ongoing debates.

Choosing either side and excluding the other will become destructive.

When both to work together they will become generative.

The positive qualities of one side tend to solve the problems of the other side.

Interdependent polarities can't be solved, only managed and harnessed.

examples

Power & Love

us & them

part & whole

continuity & transformation

mercy & justice

grievance & gratitude

freedom & equality

sovereignty & unity

Polarity Management (quick peek)

Wicked Problems & Complex Systems - Multi-agent systems with lots of moving parts.

Conventional vs. Systems thinking

Wicked Problem Management

- informed diverse population - Collaborative communication - understand tensions and paradoxes - Ongoing action - managing tensions

The Wicked Problems Mindset

Presume wicked problems, not wicked people

Become more comfortable with uncertainty

Focus on elevating the conversation not just winning the argument

Put your energy toward identifying, engaging, and negotiating inherent tensions

Work toward creating a learning community

Meta-Ideolocal and Developmental Politics - Use an understanding that differing Worldviews and Paradigms

⁠

Unified Theory of complexity

we are in a [[complex systems]], the problems we face are something called[[Wicked Problems]] - inflation Global supply chains or Health care - Police Reform, Criminal justice, repairing historical harms or the war in Ukraine

are made up of many parts,

These parts have their own agency and cannot be controlled

is ongoing and constantly evolving and changing, unpredictable

there are no simple solutions, no formula, and no single solutions that will fix any of the problems once and for all.

There are no right or wrong answers, yet any action can make things better or worse.

you don't know until you try

Chaotic

any attempt to solve the problem will change the nature of the whole system and

cannot be reversed.

No individual person or group, can see nor understand the whole system.

no one can solve it on their own.

any one who acts to solve the problem will be responsible for those results.

Lesson 3-3 - Conflict Assessment & Engagement

You've got to know when to hold 'em Know when to fold 'em Know when to walk away And know when to run

- Kenny Rogers "The Gambler"

Thomas-Killman - Conflict Modes

Transform into: Collaborating with Enemy decision tree

Four ways to respond to problematic Situation

Can we Change the situation

Can we bear the situation as it is?

Can we effect change on our own?

Conflict always presents a Choice

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Ken's Crossroads of Conflict⁠

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"Every conflict is a crossroads, represented on the one hand by a problem we are now required to solve, and on the other by the fact that we do not yet have the skills we need to solve it. "