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Master Table: Module Breakdown

Module Breakdown

Module Breakdown

Column 1

Module 1

Module 2

Module 3

Module 4

Title

Discovering the Heart of Conflict

Communicating across Differences

Conflict Transformation Leadership - Taking the Third Perspective

Conflict Resolution and Intervention

Facilitation and Conflict Transformation Essentials

Stepping onto the field

outcome focus

comfort and curiosity with conflict

You will learn how to speak your truth while still holding space for the truth of others.

Learn how to see the big picture and

How to intervene in conflict

How to facilitate gererative conversations

how building longterm institutional capacity

Key takeaway

Conflict is an opportunity

Rule 2: Everyone needs to be included. That's what effective communication is for.

When to take the 3rd perspective and how.

Rule 3: The process is the solutionthe secret to overcoming conflict is using a process where everyone wins

How to design processes that can ease ongoing conflict and create generative discussions what --> how

large group Discussion

What is Conflict?

Needs vs interests

What is omnipartial Leadership? How do people know that you respect them? How do they know if you're trustworthy? How do you make wise decisions in the face of conflict

Continued from: Thomas Killman and CwtE decision tree - What is the right scenario of each strategy.

infintie game examples

small group breakout to come up with questions

Point #1

What is conflict?

Nonviolent Communcation essentials All human beings share the same needs. All actions are attempts to meet needs. Feelings point to needs being met or unmet. Most conflicts arise from miscommunications about human needs.

All-Win Leadership

Demonstrating that how we hold this now, sets the stage for the future.

recognizing dissent as a gift

Trust

Affirming dignity

Omnipartiality - All win Thinking

Different forms and goals of conflict resolution

Power, Rights and interests

evaluative, facilitative & transformative

Conflict Assessment

Thomas-Killman

Win-Win Processes

Q&A

Point #2

The components of conflict

Three ingredients of conflict

Three elements of good decision making

How to Speak unarguably

Frameworks for Understanding Interdependence

Complexity

Integral

Polarity Management

Basic design for all conflict resolution & facilitation

Diamond design, conflict streams - circle process - Informed Deliberation in small groups (world cafe) - Convergent Faciliation

Practical Applications - Citizen Assemblies - Restorative Justice - Collaborative Negotiation - Vision Design - Dispute resolution centers

Point #2

Point #3

Why is Conflict So hard? and so important?

Listening - breaking the conflict cycle - Helping others communicate their needs

Deciding when to collaborate

Conflict Assessment

Thomas Killman

Collaborating with Enemy decision tree

How to intervene - BEN Model - Refelctive listenting - Dignity - Authenticity & humility

- tips & tricks (hosting, listening, convening, documenting, asking great questions)

Where to get started and Learn more

Model to teach

iceberg,

OFNR and ARC Conflict Cycle

Thomas Kilman and CwtE decision tree

BEN Model. conflict curve,

Kaner's Diamond

Stretch Collaboration So how do we actually work with people who we don't get along with? Stretch #1 Embrace the conflict & connection Stretch #2 Step into the game Stretch #3 Experiment to find a way forward

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