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Ops Sequences

Sequences You Can Offer

Key Rule (IMPORTANT)

👉 You do NOT install all sequences at once.
You layer them as the client climbs the ladder.

Sequence 1 = Lead Recovery (the spine)

This should be installed for every client. Non-negotiable.
Inbound Call / Form / Ad
Missed?
Instant SMS Follow-Up
Conversation Re-engaged
Appointment Booked
Pipeline Updated

Sequence 2: No-Show Reduction

Problem: Appointments booked, but people don’t show.
Flow:
Appointment Booked
Automated Reminder (24h)
Automated Reminder (2h)
Confirmation / Reschedule Option
Pipeline Updated
Why it’s valuable:
Direct revenue protection
Extremely easy sell
High perceived ROI
Who it’s for:
Clinics, legal, consulting, med spas, home services

Sequence 3: Estimate / Quote Follow-Up


Problem: Estimates sent → silence → lost jobs.
Flow:
Estimate Sent
Automated Follow-Up (24–48h)
Objection Handling Message
Final Nudge
Pipeline Updated
Why it’s valuable:
Raises close rate
No ads required
Owners love this one

This becomes your “Sales Assistant” layer

Sequence 4: Reactivation (Dead Leads)


Problem: Old leads sitting in CRM doing nothing.
Flow:
Cold / Lost Lead
Reactivation SMS/Email
New Conversation
Appointment Booked
Why it’s valuable:
Found money
No new spend
Strong upsell after month 1

Sequence 5: Post-Job Review / Referral


Problem: No reputation flywheel.
Flow:
Job Completed
Review Request
Referral Prompt
Pipeline Updated
Why it’s valuable:
Improves local SEO
Increases LTV
Feels like “marketing” but it’s ops-driven

Sequence 6: Payment Follow-Up (Later)

Problem: Slow or missed payments.
Flow:
Invoice Sent
Reminder (Day 3)
Reminder (Day 7)
Owner Alert
This becomes part of Ops Assistant later.



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