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Offer

WHAT THIS OFFER ACTUALLY IS

You are turning invisible referrals into measurable demand.
They already get customers. They just don’t see:
where they come from
how many they lose
how to control it
You fix that without ads.

THE OFFER (CLIENT-FACING)

Name it something neutral and safe:
Referral Protection System
Avoid “marketing,” “lead gen,” or “ads.”

DELIVERABLES (SIMPLE + TANGIBLE)

1. Google Business Optimization (CORE)

This is not cosmetic. This is functional.
You do:
Correct primary & secondary categories
Service areas cleaned up
Business description rewritten for intent
Add services with keyword phrasing
Upload 15–25 real photos (geo-tagged if possible)
Enable messaging + call tracking
Outcome they understand:
“You show up correctly when people search you.”

2. Review Velocity System (NOT JUST REVIEWS)

You’re not begging for reviews. You’re controlling timing.
You do:
Create a simple SMS/email review request flow
Trigger it after completed jobs
Filter unhappy customers to private feedback
Set cadence (not spam)
Outcome they understand:
“Your reputation compounds instead of stagnates.”

3. Call Tracking (THIS IS THE MAGIC)

This is where interest spikes.
You do:
Assign a tracking number to Google listing
Log:
Total calls
Missed calls
Call duration
Identify referral leakage
Outcome they understand:
“You see how many customers you never knew you missed.”
This alone sells upgrades.

HOW YOU RUN IT (STEP-BY-STEP SOP)

Day 1–2: Audit & Access

Request Google Business Manager access (manager role)
Verify listing health
Snapshot baseline metrics

Day 3–5: Setup

Implement optimizations
Install tracking
Activate review system

Day 6–14: Observe

Monitor:
Calls
Searches
Profile actions
Note missed opportunities

HOW YOU PRESENT RESULTS (THIS IS KEY)

You don’t say:
“Look how many leads we got you.”
You say:
“Here’s how many people tried to reach you.”
Then show:
Calls received
Calls missed
Searches that didn’t convert
This creates self-realization.

HOW THIS LEADS TO PAID WORK (NATURALLY)

At the end, you ask ONE question:
“Do you want to capture more of what’s already happening?”
If yes → upsell:
Missed-call recovery
Booking automation
Retargeting
Ads
If no → you still delivered value and earned trust.

PRICING (KEEP IT LOW, BUT NOT FREE)

Free feels unserious.
Recommended:
$150–$300 setup
Or free with testimonial permission
Price anchors seriousness.

WHY THIS WORKS (REALITY CHECK)

Word-of-mouth businesses hate ads
They love control
They love protection
They love seeing data they didn’t have
You’re not changing how they operate. You’re making it visible.

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