Module 2

Speaking

Speaking:

The world needs your perspective and participation. It's important to speak in a way that is easy for people to hear. These techniques will show you how to share your voice in an honest and non-judgemental way.
Observe: Describe what you notice. (Tips: Share your unique perspective. Be objective. Try to avoid interpretation.)
Feel: Share your feelings. (Tips: Focus on your emotional experience. Own your feelings. Avoid faux-feelings and hidden accusations (e.g.: "I feel ignored/attacked/left out.")
Needs: Speak your interests. (Tips: What do you need? Why is this important to you? Look at this list of universal human needs.)
Request: Make a Clear Request (Tips: Ask for what you want. Don't say what you don't want. Listen openly to the response.)


Observations are not judgments nor evaluations

Feeling are not opinions
Needs are not strategies
Requests are not Demands

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