Please Write a 1-2 minute closing summary for the following Training module. Write in a tone that makes the audience feel inspired and eager to come to the next module.

Opening

Welcome

Course: "Facilitation & Conflict Resolution Transformation

Goals

Module Title:

Discovering the Heart of Conflict⁠

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Module overview:

outcome focus: comfort and curiosity with conflict

Key takeaway: Conflict is an opportunity

Three Lessons

What is conflict?

What are the components of conflict?

The Heart of Conflict: What conflict is about?

Beginning with an orientation and reminder why we're here.

Orientation

Pitch recap

segue to Course Structure

Overall CONTENT

Working with a conflict in your life as an example

Spiciness scale

Starting within and Building up and out (necessary to prevent getting lost)

Communication

leadership

resolution

Generative dialoge

Applications

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Each Session

Reflection/Discussion topic

Instruction

30-40 minutes

three Lessons

Breakout discussion

Debrief - Q&A

Homework assignment

Overall LIVE

Questions Document

Work with the same group across the course

Encouraged to Exchange information and meet between sessions.

Patrons of the omni-Win project will be invited to sessions between the courses.

Reflection/Discussion Question: "What is Conflict?"

- gather responses into white board.

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Lesson 1-1 - Alternative Definitions of Conflict

Important Distinctions

Conflict isn't necessarily good or bad.

Simple and Complex

Chronic and Temporary

Mushroom and Mycelium

What we think of as conflict (observable behaviors like fights, outbursts, intransigent behavior, etc.) is only a symptom of something bigger.

When the fighting starts, that means the conflict has already been there for a while, latent.

Mushroom and Mycelium

Predictable Patterns

Essential Features of Conflict (when it goes wrong)

The parties involved are interdependent; each needs something from the other, and they’re vulnerable if they don’t get it

They blame each other for causing the problem

They are angry, fearful, or frustrated, or feel emotionally upset; these emotions may be obvious and known or disguised and unknown to parties involved

There are breakdowns in relationships & trust, which impact people at an individual level, but can also reduce organizational. effectiveness and undermine movement values

It is costly. There are many different kinds of cost associated with conflict, including political costs, and these can be reduced or prevented by learning how to respond more skillfully

Conflict is a fractal

(ie: self-similar at all scales) The same patterns of conflict can be observed at different levels of society, from interpersonal relationships to large-scale social and political conflicts.

Recursive algorithm

Born from the inherent tension between self and other, the drive to express and protect ourselves (our people) and the need to collaborate with those we are connected to.

Infinite complexity, with all the players and variables.

all Conflict can be described n one sentence

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`Alternative Definitions for Conflict`⁠
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Inevitable

Conflict is a natural product of diversity.

There isn't really a neutral word for conflict (that doesn't mean something else (eg: diversity, disagreement, misunderstanding, competition, war...)

So need to live in the cognitive disonance of saying that conflict is neutral and necessary, while also talking about conflict as a problem we need to solve.

Please speak up

if it gets confusing, or

if you have any ways out of the puzzle.

Conflict is an opportunity to thrive, because it gives us a line straight into each others hearts.

It shows us what matters most to one another, and that's why It’s both scary and valuable. because it matters

If we manage it well,

deeper connection

Conflict is a way to learn about ourselves and others, and to build stronger relationships.

Conflict is a search, for authenticity, open-hearted communications, and partnership

Conflict provides an opportunity to practice empathy and develop better communication skills.

Conflict can ultimately lead to greater harmony, cooperation, and collaboration.

Personal Growth

Conflict can foster resilience and perseverance.

Conflict is a catalyst for growth and personal development.

Reveals Truth

Different, even opposing points of view

create a larger and more varied picture of the problem, which leads to a richer, more comprehensive and effective solution.

Conflict can uncover important information and perspectives that may have been previously overlooked.

Conflict can lead to deeper understanding and appreciation of others’ experiences and viewpoints.

Conflict can help us identify and address systemic issues and injustices.

Different, even opposing points of view help create a larger and more varied picture of the problem, which leads to a richer, more comprehensive and effective solution.

Engine of Change and Creativity

Conflict can be a powerful tool for promoting change and progress,

and is a feature of creativity and innovation.

Conflict is the voice of the new paradigm. It's the sound made by the cracks in a system that has outlived its usefulness.

Lesson 1-2 - Components of Conflict

Three-Ingredient Recipe for Conflict

Diverse Group

2 or more people with different information and life experiences. (NOTE: any two adult humans will easily meet this criteria.)

Lack of Trust

Lack of awareness of self or other.

Misunderstanding

power imbalance (needed for political conflict)

negative emotion (fear, threat, shame...)

Adversarial, competitive or highly bureaucratic system/process/context

zero-sum, win/lose process

Structural obstacles to collaboration

Three potential responses to reduce political conflict:

Try to reduce diversity by marginalizing opponents and dissenting voices, organizing and recruiting supporters, or segregating into homogenous siloes. Get rid of everyone who disagrees with you.

Try to increase equality: by challenging power structures, raising awareness and attention, gaining political power, changing laws and/or preserving rights.

Despite their popularity, neither of the above options are fully achievable nor sustainable.

Use a Win-Win (Interest-based) process: Remove the rivalrous incentives by using problem solving and decision making processes that include all voices, integrate dissent and generate outcomes that everyone can get behind.

Win-win, Omni-Win, anti-rivalrous processes are not only possible, they already exist, and you can learn them.

What kind of process is that?

Three Approaches to Resolving Conflict: Power, Rights and Interests

Throughout history, there have been three ways that humans have responded to conflict:

Power-based approach: In the earliest form of resolving conflicts, power was used to determine the winner and the loser. This approach relied on the most powerful group or individual to win. Power could take various forms, such as physical strength, social influence, or hierarchical structures. However, this approach is unsustainable as the loser may seek revenge, leading to long cycles of conflict.

Rights-based approach: The next approach to resolving conflicts was based on rights. This system allowed equal access to justice for everyone regardless of demographic details. Laws were developed as guardrails of society to avoid falling into the abyss of conflict. However, the challenge of this approach was that laws tend to be made by people in power, and a rights-based approach still relied on the winner-loser binary.

Interest-based approach: The newest way of resolving conflicts is based on interests. This approach focuses on finding solutions rooted in the specific needs and interests of the individuals involved. It involves finding common ground by exploring the underlying interests and needs, which can be universally recognized. Interest-based conflict resolution requires time, effort, and skill, but it works.

The solution to institutionalizing mediation and interest-based thinking into our global culture is to change the way we respond to conflict. We need to integrate mediation into our day-to-day lives and language, making it part of our culture. It may be challenging, but it is necessary to evolve and prosper as a species.

Benefits of Interest-Based Approach to conflict

Lesson 1-3 - The Heart of Conflict

Why Is conflict so hard and such an important opportunity.

Iceberg

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First of the Three Rules of Conflict: It's (usually) not about what it's about

STORY:

Relationship → Org meltdown (various examples)

mistrust

power

laws

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Module 1 - Script Outline

Opening

Welcome

Orientation

Reflection/Discussion Question: "What is Conflict?"

Lesson 1-1 - Alternative Definitions of Conflict

Mushroom and Mycelium

Predictable Patterns

Conflict is a fractal

⁠Alternative Definitions for Conflict⁠⁠

Lesson 1-2 - Components of Conflict

Three-Ingredient Recipe for Conflict

Three potential responses to reduce political conflict:

Three Approaches to Resolving Conflict: Power, Rights and Interests

Benefits of Interest-Based Approach to conflict

Lesson 1-3 - The Heart of Conflict

Why Is conflict so hard and such an important opportunity.

First of the Three Rules of Conflict: It's (usually) not about what it's about

STORY:

⁠
`Alternative Definitions for Conflict`⁠
⁠