QuiqManual
Return and Replacement orders
Return and Replacement orders
How to return an order
1.On home page of the dashboard find the order you want to return
2.On the order, go to the right and click on the eye icon (view order details).
3.Once you’re on the page, click on “Actions" and choose “return order.”
4.Go back to live orders and you will see the return order as “Return to Origin”
5.Making order ready for collection
How to replace an order
1. On home page of the dashboard find the order you want to replace
2. On the order, go to the right and click on the eye icon (view order details).
3. Once you’re on the page, click on “Actions" and choose Replace Order.
4. Go back to live orders and you will see the return order as pending.
5. Downloading the label
6. Making order ready for collection
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