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User Manual
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Packaging guidelines
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Packaging guidelines

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At Quiqup, we know proper packaging can help ensure that your shipments arrive safely. So we offer general packaging guidelines — from measuring and weighing your package, to packing methods, sealing and labelling instructions, and guidelines for restricted shipments.


Quiqup Guidelines

With Quiqup Delivery services, you can ship packages up to 20 kg; up to 50cm in length and 50cm in length and girth.
We are charging additional for every order that is weighted more than 5 kg’s (contact your Account Manager for more information).
You may use your own packaging if the boxes are sturdy and undamaged with all flaps intact. Quiqup can provide you with Quiqup branded pouches (request it from your Account Manager or from live support - phone 04 512 6212.
Every pouch/box/parcel that you are sending needs to have a printed AWB label on it. Quiqup Delivery services & the collection courier will reject any order that does not have AWB on it.
One box, pouch, envelope and etc is considered as one order
In the case, that an order has more than one item in the order, please add the number of items in your order by selecting “edit” under Shipment number and “add parcel” (example: 17246044-1, 17246044-2) . Please note, all additional items should be labeled accordingly.

DO’s & DONT’s

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Packaging Guidelines by Category
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Shipping Label & Paperwork

The printout of the label must be clear and readable. Barcodes should be scannable.
The size of the label should not be resized or altered while printing.
Shipping labels must be affixed on the flat side of packaging (Barcode & To/From address must be visible clearly on the face of the package).
Shipping labels must be affixed on the most visible / largest side of the package. Ensure that the shipping label is not folded along any edge of the package.
Shipping labels must not have any additional markings.

4 Easy Steps For Perfect Packaging

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