Employee Handbook

Welcome to Ho‘ohana Whoo, where we believe in working with purpose, building with passion, and growing in harmony. You are more than a worker; you are a part of a conscious movement toward meaningful community impact.

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2. Core Values & Philosophy

Intentional Purpose – Our actions are guided by mission, not habit.

Community Over Competition – We collaborate to thrive together.

Restorative Work – Rest, reflection, and regeneration are part of our success.

Spiritual Entrepreneurship – Business is a sacred journey.

Storytelling as Leadership – Our stories define our path.

M x I = F – Mission x Intention = Flow

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3. Equal Opportunity Statement

Ho‘ohana Whoo is an inclusive employer. We do not discriminate based on race, religion, gender, identity, age, disability, background, or orientation. We honor each individual's unique gifts.

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4. Employment Classifications

Full-Time Employee

Part-Time Employee

Independent Contractor

Seasonal/Event-Based Staff

Freelance & Digital Collaborator

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5. Code of Conduct

Respect and uplift fellow teammates

Maintain ethical and legal standards

No substance use during duty unless role-specific (e.g., cannabis delivery)

Timeliness, communication, and accountability are expected

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6. Compensation, Bonuses & Profit Sharing

Base Pay: Hourly, commission, or contract-based depending on role.

Bonus Structure:

$25 for first customer 5-star review

$100 for monthly top performer

$50-$150 for innovation contributions

Free training and $50 bonus upon certification completion

$25-$100 community builder bonus

Profit Sharing Tiers:

Table 31

Table 31

There are no rows in this table

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7. Time Off & Restorative Policies

10 Days Minimum Off per Month (not consecutive)

3-Month Slow Season Optional Leave

Pause Policy: Mental, emotional, and physical rest prioritized

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8. Health, Safety, and Insurance

Optional wellness stipend

Peer healing circles

First aid and trauma-informed care training encouraged

Drug Testing Policy:

Required post-incident or when safety is at risk

Worker Compensation:

All qualifying employees are covered

Submit Injury Report within 24 hours

Immediate care and protection from retaliation

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9. Training, Development & Growth Maps

All employees receive a Growth Map:

Strength/Weakness Assessment

Passion Inventory

Star Chart Alignment

Sacred Geometry Placement

Skills & Training Goals

Role Evolution Vision

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10. Organizational Structure

Board of Directors / Leadership

Department Managers

Role-Based Team Members

Support and Admin Staff

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11. Role Flexibility & Adaptive Design

Staff may request cross-training or role shift

Adaptive Roles enable personal and professional evolution

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12. Work Options

Digital: Dispatch, design, admin

Physical: Rides, delivery, events

Hybrid options available based on need and passion

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13. Benefits, Discounts & Perks

Merchandise & service discounts

Access to wellness events

Referral and retention bonuses

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14. Communication & Feedback Protocols

Monthly open feedback circles

Anonymous suggestion channel

Quarterly check-ins

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15. Legal, Compliance & Worker Compensation

I-9, W-4, NDA, and code of conduct required

Drug testing post-incident

Injury reports must be filed within 24 hours

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16. Harassment Prevention Policy

Ho‘ohana Whoo maintains a zero-tolerance policy for harassment, discrimination, bullying, or abuse of any kind.

Harassment includes verbal, physical, digital, and psychological behaviors that create a hostile or unsafe environment.

Employees are encouraged to report incidents immediately via the Harassment Reporting Form (Appendix H) or directly to HR.

Investigations are confidential and acted upon swiftly. Retaliation against reporting parties will not be tolerated.

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17. Safety Protocols

Safety equipment must be used as required per role (e.g., helmets, gloves, reflective gear).

Report unsafe conditions or behaviors immediately.

Emergency procedures must be reviewed during onboarding and drills will occur quarterly.

Employees must complete injury and incident forms for any on-the-job accidents.

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18. Conflict Resolution

Step 1: Peer or HR mediation

Step 2: Sacred Circle Conflict Session

Step 3: Formal HR Resolution

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19. Termination & Exit Process

3-strike system for behavioral issues

Immediate termination for theft, violence, harassment

Exit interviews and referrals offered

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20. Appendices

A. Job Titles & Descriptions – Dispatchers, mechanics, marketers, street team, drivers

B. Star Chart & Geometry Alignment – Role formulas (e.g., CD/AN: Logical, structured roles like dispatch/admin)

C. Growth Map Template – See personalized onboarding form

D. Bonus & Profit Share Tiers – Instant and monthly-based awards

E. Onboarding Checklist

Welcome Packet

Role & Growth Map Review

Safety & Wellness Orientation

Team Introductions

Paperwork Completion

F. Time Off Request Form – Submit via shared portal or app

G. Incident/Injury Reporting Form – Mandatory for post-incident procedures

H. Harassment Reporting Form – Submit confidentially to HR or designated leadership contact

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