The power of listening to really understand is enormous. Improving your Listening skills will change your life. In this sub-section, we'll introduce listening skills based on the mnemonic ARC (Acknowledgment, Repetition, and Curiosity are the "ARC" of the conversation.).
A: Acknowledge their experience. (tips: Let go of your ego and shift your attention to them for a moment. Imagine what they're going through. Validate or guess their feelings (even if you don't agree with their perspective).
R; Reflect back what you hear (tips: Ensure that you heard them correctly. Reflect what you heard back to them. Make sure you got it right, and if not, try again.)
C: Be Curious & Ask Questions (tips: Try to understand what's most important to them. Show you care about their interests and priorities. Help them articulate what they want to see happen
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