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DIY Training Toolkit
Develop your lesson plan

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Know the audience

It all starts with asking the right people the right questions
The first step in building your Learning Development Plan is to have a clear understanding of the learners. What specific skills do they lack? Are there any aspects of the performance issue that aren’t really skill-related at all, but more process issues?
To make things easier, we’ve come up a set of questions you can ask your sponsor, your consultants, and anyone else who may have insights to share with you.

SiNing’s Pro Tips


Start by reviewing your stated goals on the
Identify one issue
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page once again. This will guide you as dig deeper into related issues and solutions.
Performance Issue
Performance Goal
Reasons For
1
Account Executives are struggling to close accounts, thus falling short on quarterly sales targets.
Account Executives close 30% of their sales qualified leads.
The companies ARR is directly tied to our quarterly sales.
...

No results from filter
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Then, go through each of the questions in the Questionnaire section to get a clearer picture of which problem you think training will solve and what specific knowledge/skill/behavioral gaps need to be addressed. While anyone on the
Forming the Team
⁠
can participate, this is where the Consultants on the team will shine.
Two ways to gather responses
Send this page to your executive sponsor, other leaders in the organization, or the target learner group and invite them to complete the questionnaire.
Use in Interview or Focus Groups as a facilitation tool where someone takes notes and captures all the responses at once

Needs Analysis Questionnaire

Gather information from stakeholders and potential learners in one of two ways:
Ask individuals to fill out the questionnaire themselves by sharing a link to
this survey
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or by clicking ‘Share’ at the top of the page to invite them to fill out the questions on this page.
Interview people, then fill out the questionnaire on this page on their behalf.
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View all responses
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Let’s go and
Create learning outcomes
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»

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