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Cohere SOPs
Cohere SOPs
CRM - Email-Marketing - ActiveCampaign
Clickup - Project Management
Communication
Google Calendar
Emails, Accounts, Users and Groups
Passwords/Accounts Management
Phone Numbers
Google Analytics
The Tao of a Cohero
Misc Notes
Webflow
short.io
Internal/External Partner Comms
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Communication

Slack
Discord
Email: need a response, not urgent.
Slack: need help from someone, but no one in particular. More immediate than email
Text/WhatsApp: response within a couple of hours
Phone: 💩 in on 🔥

Communication Stack
0
Tool
Urgency
Use Cases
Target Response Time
1
Email
Low
Larger and more complex communications
Critical communications that require attention (in addition to Slack notifications)
Communication with parties outside of our comms stack
Within 24 hours
2
Slack channels
Medium
Larger group sync / async communication
Quick (less than 2 - 3 min) ideas or short questions
Quick link and file sharing (but we always ask ourselves if we should be adding it to Coda 🙂 )
Use Slack before email, please
Same business day
3
Zoom
Per use case
Video Meetings
Respond to calendar invites within one business day
4
WhatsApp/Text/Slack DM
High/quick
​
Within 2 hours
5
Phone calls
Urgent
Take some meetings as call and go for a walk! If someone calls you out of the blue, it means something is burning! Please pick up. If you call out of the blue, assume it is an emergency. Please use only as a final resort.
Immediate if possible
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