Dispatcher/Admin
AN
Ride match rate, system uptime, customer response time
Mechanic
AN/CD
Repair turnaround, inspection accuracy, upsell rate
Rider/Driver
CD
Daily ride count, tip volume, review quality
Street Marketer
CD
Leads captured, conversion rate, partner follow-up
Vendor Liaison
AN
B2B touchpoints, contract close rate
Event Lead
CD
Attendee count, engagement score, vendor reviews