Car Delivery

🚗 Ho‘ohana Whoo – Car-Based Delivery Services

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🎯 Objective

To provide reliable, respectful, and community-rooted car delivery services for local businesses and customers in Austin and surrounding areas—blending efficiency with intention, and supporting meaningful commerce, safety, and well-being.

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🧩 Problems Addressed

📦 Local businesses struggle with high delivery app fees

🕓 Late deliveries and inconsistent service damage customer trust

🧍 No personalized touch—drivers don't represent the brand or care

🚗 Vans and rideshare cars are overused for small or niche deliveries

🌱 Eco-conscious brands want alternatives to mass-market logistics

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💡 Solutions

Offer flexible, flat-rate car delivery using Ho‘ohana Whoo team members trained in care-based service

Enable same-day and scheduled delivery windows for wellness, food, retail, CBD/THC, and handmade items

Partner with vendors to offer co-branded or white-label delivery (our drivers represent their brand)

Customize deliveries with product inserts, messages, wellness gifts, and driver notes

Use Coda + Square to track inventory, sales, and payouts

Prioritize safety, punctuality, and communication in all delivery operations

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🔄 How It Works

Table 89

Table 89

Step

Description

1. Vendor Onboarding

Local business provides a product list, pricing, packaging details, and delivery zones

2. Delivery Scheduling

Deliveries can be on-demand, same-day, or scheduled up to 7 days ahead

3. Order Channels

Customers place orders via the Ho‘ohana Whoo platform, vendor site, or direct QR menu

4. Delivery Zones

Base delivery zone = 5–8 miles; beyond that adds mileage-based pricing

5. Payment & Processing

Ho‘ohana Whoo processes payments or invoices delivery service per drop/per hour

6. Brand Representation

Drivers may wear vendor-approved shirts, deliver brand cards, and use intentional scripts or rituals for wellness clients

There are no rows in this table

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🌟 Benefits

Table 90

Table 90

For Vendors / Brands

For Ho‘ohana Whoo

For Customers

Delivery without third-party fees

Reliable income stream from hourly + per drop rates

Fast, friendly, non-rushed delivery

Personalized, co-branded service

Builds strong local partnerships

Clear updates, human contact

Easier logistics for wellness, food, or cannabis

Matches spiritual + cultural mission

Safe and respectful interactions

Ability to include marketing inserts or thank-yous

Boosts reputation and positive reviews

Same-day service and local vibe

There are no rows in this table

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🧭 Next Steps

Build vendor intake form (products, pricing, delivery zones, customer flow)

Finalize delivery pricing structure (flat rate, mileage, or hourly driver blocks)

Train delivery drivers on customer care, order checks, and timing standards

Set up shared tracking using Google Forms, Square, and/or Coda

Launch pilot program with 1–2 vendors (food, THC/CBD, handmade)

Share success stories and reviews on social media

Scale by offering delivery zones by day (North, South, East, West)

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🤝 Memorandum of Understanding (MOU)

Between Ho‘ohana Whoo and [Vendor/Partner Name] For Car-Based Delivery Services

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1. Purpose

To establish a partnership for reliable, personalized, and brand-aligned car delivery services between Ho‘ohana Whoo and [Vendor Name], serving customers in Austin and surrounding areas.

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2. Scope of Collaboration

Vendor provides product(s), customer delivery addresses, and delivery windows

Ho‘ohana Whoo picks up and delivers items, representing the vendor brand professionally

Deliveries may include packaging inserts, merchandise, or customer notes

Orders are tracked via shared dashboard, and delivery confirmation is provided for each drop

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3. Responsibilities

Ho‘ohana Whoo Will:

Provide trained drivers who follow delivery etiquette and brand values

Track all deliveries and report completions or issues in real time

Wear or display vendor branding when applicable

Collect payments if needed, or confirm pre-paid status on delivery

[Vendor/Partner] Will:

Prep and package orders for pickup (clearly labeled)

Provide delivery schedule 12–24 hours in advance (unless on-demand)

Set product pricing and manage inventory restocking

Promote delivery availability through their platforms

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4. Compensation & Delivery Terms

Per drop flat fee (e.g., $7–$12 per delivery)

Hourly block rate (e.g., $25/hr for delivery window)

Tiered model based on distance (e.g., $8 < 5 miles / $12 up to 10 miles / $15 beyond)

Payment reconciled weekly or monthly with digital report

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5. Duration & Exit Clause

Initial term: 90-day pilot

Renewal subject to mutual agreement and performance review

Either party may exit with 14-day written notice

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6. Signatures

Ho‘ohana Whoo Representative: Name: ____________________________ Signature: _________________________ Date: _____________________________

Vendor/Partner Representative: Name: ____________________________ Signature: _________________________ Date: _____________________________

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