🚗 Ho‘ohana Whoo – Car-Based Delivery Services
🎯 Objective
To provide reliable, respectful, and community-rooted car delivery services for local businesses and customers in Austin and surrounding areas—blending efficiency with intention, and supporting meaningful commerce, safety, and well-being.
🧩 Problems Addressed
📦 Local businesses struggle with high delivery app fees 🕓 Late deliveries and inconsistent service damage customer trust 🧍 No personalized touch—drivers don't represent the brand or care 🚗 Vans and rideshare cars are overused for small or niche deliveries 🌱 Eco-conscious brands want alternatives to mass-market logistics 💡 Solutions
Offer flexible, flat-rate car delivery using Ho‘ohana Whoo team members trained in care-based service Enable same-day and scheduled delivery windows for wellness, food, retail, CBD/THC, and handmade items Partner with vendors to offer co-branded or white-label delivery (our drivers represent their brand) Customize deliveries with product inserts, messages, wellness gifts, and driver notes Use Coda + Square to track inventory, sales, and payouts Prioritize safety, punctuality, and communication in all delivery operations 🔄 How It Works
🌟 Benefits
🧭 Next Steps
Build vendor intake form (products, pricing, delivery zones, customer flow) Finalize delivery pricing structure (flat rate, mileage, or hourly driver blocks) Train delivery drivers on customer care, order checks, and timing standards Set up shared tracking using Google Forms, Square, and/or Coda Launch pilot program with 1–2 vendors (food, THC/CBD, handmade) Share success stories and reviews on social media Scale by offering delivery zones by day (North, South, East, West) 🤝 Memorandum of Understanding (MOU)
Between Ho‘ohana Whoo and [Vendor/Partner Name]
For Car-Based Delivery Services
1. Purpose
To establish a partnership for reliable, personalized, and brand-aligned car delivery services between Ho‘ohana Whoo and [Vendor Name], serving customers in Austin and surrounding areas.
2. Scope of Collaboration
Vendor provides product(s), customer delivery addresses, and delivery windows Ho‘ohana Whoo picks up and delivers items, representing the vendor brand professionally Deliveries may include packaging inserts, merchandise, or customer notes Orders are tracked via shared dashboard, and delivery confirmation is provided for each drop 3. Responsibilities
Ho‘ohana Whoo Will:
Provide trained drivers who follow delivery etiquette and brand values Track all deliveries and report completions or issues in real time Wear or display vendor branding when applicable Collect payments if needed, or confirm pre-paid status on delivery [Vendor/Partner] Will:
Prep and package orders for pickup (clearly labeled) Provide delivery schedule 12–24 hours in advance (unless on-demand) Set product pricing and manage inventory restocking Promote delivery availability through their platforms 4. Compensation & Delivery Terms
Per drop flat fee (e.g., $7–$12 per delivery) Hourly block rate (e.g., $25/hr for delivery window) Tiered model based on distance (e.g., $8 < 5 miles / $12 up to 10 miles / $15 beyond) Payment reconciled weekly or monthly with digital report 5. Duration & Exit Clause
Initial term: 90-day pilot Renewal subject to mutual agreement and performance review Either party may exit with 14-day written notice 6. Signatures
Ho‘ohana Whoo Representative:
Name: ____________________________
Signature: _________________________
Date: _____________________________
Vendor/Partner Representative:
Name: ____________________________
Signature: _________________________
Date: _____________________________
