PRD - Task 2 - Super proctor <> Proctor Chatbox
PRD - Task 2 - Super proctor <> Proctor Chatbox

A chatbox system between superproctor and proctor for proper guidance and status for the proctors during the exam phase

User stories

As a superproctor/QC agent, I should be able to

send a direct message in the chatbox to all proctors who are in a particular status who are assigned to me

send a direct message in the chatbox to a particular proctor who is assigned to me

see which messages have been sent and which messages have been delivered to the proctors

see when the message was sent

see the sender of the message in a group chatbox

see the chat history with a particular proctor

see the chat history of group chatbox

As a proctor, I should be able to

send direct message to supervisor to clear my doubts and solve problems during the drive

read the FAQs to resolve my queries instantly

send/read a direct message to/from the supervisor to clear my doubts

read a group message from the supervisor to clear my doubts

see which messages have been sent and which messages have been delivered to the supervisor

see when a particular message was sent

see the sender of the message in a group chatbox (operations will be labeled as “”)

see the chat history with the supervisor

Note -

Chatbox are specific to a drive

Chatbox will appear as a separate section in

office.awign.com⁠

for project owners

Chatbox will appear as “Need Help? Contact Supervisor” in project dashboard page for proctors

Chat History basically consists of

The message

The sender

The time at when the message is sent

Status of message (sent / not sent / delivered)

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PRD - Task 2 - Super proctor <> Proctor ChatboxPRD - Task 2 - Super proctor <> Proctor Chatbox