A chatting system between operations and supply to be there for every drive to clear their doubts and send important communication to the supply partners.
User Stories
As a project owner / operations manager, I should be able to
send a direct message in the chatbox to all proctors who are in a particular status send a direct message in the chatbox to a particular proctor configure FAQs for the workforce to read see which messages have been sent and which messages have been delivered to the proctors see when the message was sent see the sender of the message in a group chatbox see the chat history with a particular proctor As a supply who has been booked for a drive, I should be able to
read the FAQs to resolve my queries instantly send/read a direct message to/from the supervisor to clear my doubts read a group message from the supervisor to clear my doubts see which messages have been sent and which messages have been delivered to the supervisor see when a particular message was sent see the sender of the message in a group chatbox (operations will be labeled as “”) see the chat history with the supervisor Note -
Chatbox are specific to a drive Chatbox will appear as a separate section in for project owners Chatbox will appear as “Need Help? Contact Supervisor” in project dashboard page for proctors Chat History basically consists of The time at when the message is sent Status of message (sent / not sent / delivered) 
