PRD - Task 1 - Ops<>proctor Chatbox ( )

A chatting system between operations and supply to be there for every drive to clear their doubts and send important communication to the supply partners.
User Stories
As a project owner / operations manager, I should be able to
send a direct message in the chatbox to all proctors who are in a particular status
send a direct message in the chatbox to a particular proctor
configure FAQs for the workforce to read
see which messages have been sent and which messages have been delivered to the proctors
see when the message was sent
see the sender of the message in a group chatbox
see the chat history with a particular proctor
As a supply who has been booked for a drive, I should be able to
read the FAQs to resolve my queries instantly
send/read a direct message to/from the supervisor to clear my doubts
read a group message from the supervisor to clear my doubts
see which messages have been sent and which messages have been delivered to the supervisor
see when a particular message was sent
see the sender of the message in a group chatbox (operations will be labeled as “”)
see the chat history with the supervisor
Note -
Chatbox are specific to a drive
Chatbox will appear as a separate section in for project owners
Chatbox will appear as “Need Help? Contact Supervisor” in project dashboard page for proctors
Chat History basically consists of
The message
The sender
The time at when the message is sent
Status of message (sent / not sent / delivered)
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