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RCTH R-Score
  • Pages
    • R-Score 2025
      • About this report
      • 1. Report Summary
      • 2. Problem Statement
      • 3. Existing Initiatives Review
      • 4. About RCTH R-Score
      • 5. Assessment Framework
      • 6. Product Coverage & Selection
      • 7. Scoring Methodology & Challenges
        • 7.1 Portable electronic devices
        • 7.2 Textiles
      • 8. Data Collection
      • 9. Scoring Results
      • 10. Conclusion & Recommendations
      • Acknowledgement
    • Backends
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          R-Score Result
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RCTH R-Score
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R-Score Result
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R-Score Result

Data summary from different sources

☝️Note: The data for the assessment were NOT collected from every data source. The data source with the highest credibility will be collected first. If deemed sufficient for the assessment already, we will not collect any further.

1. Official Website and Online Channels

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Corporate websites, product pages, support sections, and official documentation

2. Product Documentation

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Digital and physical user manuals, warranty cards, specification sheets, and technical guides provided by manufacturers

3. Customer Service

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Information obtained through direct contact with official customer service channels via email, phone calls, and online chat systems

4. Retail Representative

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Information gathered from authorized dealers, sales staff at official retail locations, and brand representatives at electronics stores

5. Repairability Score (iFixit & French Repairability Index)

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Information reference from the repairability score of iFixit or the French Repairability Index

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