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RCTH R-Score
  • Pages
    • R-Score 2025
      • About this report
      • 1. Report Summary
      • 2. Problem Statement
      • 3. Existing Initiatives Review
      • 4. About RCTH R-Score
      • 5. Assessment Framework
      • 6. Product Coverage & Selection
      • 7. Scoring Methodology & Challenges
        • 7.1 Portable electronic devices
        • 7.2 Textiles
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        8. Data Collection
      • 9. Scoring Results
      • 10. Conclusion & Recommendations
      • Acknowledgement
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RCTH R-Score
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8. Data Collection
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8. Data Collection

Methodology for Gathering Assessment Information

This chapter outlines the systematic approach used to collect data for the RCTH R-Score assessment. The methodology emphasizes transparency and accessibility by relying exclusively on publicly available information sources that any consumer could access.

8.1 Collection Methods

The RCTH R-Score assessment is mostly founded on the principle of using publicly accessible data sources. This approach ensures that the assessment reflects the actual information environment that Thai consumers encounter when making purchasing and repair decisions. (Note: Not all assessment criteria can be assessed using public information. Any criteria within the product design aspect (Aspect 1) requires primary data collection from non-public source for the assessment. However, this is part of work will be excluded from this year’s assessment.)

Selected types of data sources

For the inaugural implementation of the RCTH Repairability Score, the assessment draws from three sources of publicly available information:
Brand's official website and channels: Corporate websites, product pages, support sections, and other official online channels (e.g., YouTube and Facebook)
Product documentation (digital): User manuals, warranty cards, specification sheets, and technical guides provided by manufacturers
Repairability score from iFixit: Information reference from the repairability score of iFixit’s repairability score

8.2 Data Collection Principles & Timeline

All information must be publicly accessible to ordinary consumers
Data sources are documented and verifiable
Information is collected within a defined timeframe to ensure consistency across products
All data collection activities were conducted between July - October 2025 to ensure temporal consistency across all assessed products. This standardized collection window helps account for any changes in manufacturer policies or product availability that might occur over time.
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