Coordinated Entry is the centralized point of access and referrals for all publicly funded homeless housing and shelter programs. People who call coordinated entry will receive an assessment and be placed on waiting lists that are prioritized by vulnerability rather than on a first-come-first-served basis. The coordinated entry hotline receives a high volume of calls. Callers should not expect that someone will always be available to answer the phone. The hotline will route callers to one of three organizations:
Serving homeless families with children, pregnant, or fleeing/attempting to flee domestic violence;single adults or couples without children under age 18. Call 360-754-9297 to schedule intake or visit the main office Mon-Thurs 9-5, Fridays 9-2 at 3545 7th Ave SW Suite 200 Olympia, WA 98502
FSC CE is at at Sergio’s (3444 Martin Way) on the 2nd and 4th Tuesdays of the month from 1-5pm.
FSC CE is at 1139 5th Ave on Thursdays from 11:00 am - 3:00 pm.
OUGM offers nightly emergency shelter beds for homeless adults without children.
8pm-4:30am 7 days per week
(360) 709-9725
413 Franklin St NE, Olympia, WA 98501
Salvation Army
Salvation Army operates a Transitional Living space called "Center of Hope" for Seniors/Veterans. It is a 24-hour shelter that is staffed 24 hours. Guests work directly with a case manager to conquer barriers in order to achieve housing needs: Independent, group home settings and or treatment. The program goal is to have each guest achieve their own success with barriers within 3-6 months on a case=by-case determination.
NOT placed through coordinated entry. For available shelter bed space call 360-352-8596
824 5th Ave SE, Olympia, WA 98501
St Michael’s / Sacred Heart Men’s Shelter
(Nov 1-Mar 31)
St Michael and Sacred Heart partner to operate a wintertime emergency overflow shelter serving men only. Screening and referral for the shelter are conducted At Salvation Army- Cold Weather Men’s Shelter,
go to the Community Kitchen, located at 808 5th Ave SE Mon-Fri 11AM-noon.
Code Blue/Code Red is declared when inclement and hazardous weather is expected. Code blue allows county officials to offer temporary overnight sheltering at Sergio’s Day Center; code red usually entails an extension of operating hours at Sergio’s into the late evening to allow for respite from high temperatures.
for all other shelters and Permanent Supportive Housing units, including Interfaith Works’ Unity Commons, Pear Blossom, Rosie’s Place, Unity Commons and Drexel House 1 & 2.
Sergio’s is a daytime resource center to connect unhoused people with hygiene services, vital social services like medical and mental health care from Valley View Clinic, and an overflow shelter during inclement hazardous weather and short-term emergencies. Services include targeted peer support, emergency clothing and supplies, day room with charging stations, water access, and Wi-Fi.
A representative from the Family Support Center is also at Sergio’s for coordinated entry on the 2nd and 4th Tuesdays of the month from 1-5pm
The Interfaith Works Restorative Experience for a Safer Transition (REST) program will provide beds for discharged patients meeting certain criteria, giving them a safe place to recover, and coordinating social service support, hygiene services, and meals during their stay.
Currently referrals are only accepted from Providence St. Peter Hospital and Multicare Health Services at Capital Medical Center.
A referral for a REST bed at the Interfaith Works shelter must come from the hospital after the participant has been registered for inpatient care. Client should request a REST bed when they register for entry at the hospital.
For St. Peter Hospital, call (360) 491-9480 x0 (switchboard)
At Multicare Hospital, call (360) 570-3049.
Domestic Violence Shelters
SafePlace Shelter Program
SafePlace offers confidential emergency shelter to people of all genders fleeing domestic violence.
Provides shelter for survivors of domestic violence of all genders, children and family pets. Also provides legal and medical advocacy, support groups, and referrals.
for all others, including the Quince Street Village, Plum Street Village, and Hope Village Tiny Homes.
Homeless Housing Programs
Housing & Essential Needs (HEN)
The Thurston County Housing and Essential Needs Program is a program operated by Catholic Community Services. Our office number is (360) 583-3410 and our office is open Monday through Friday from 8 am – 4 pm.
“The HEN program of Thurston County offers qualifying residents services such as rental assistance, security deposits, move in costs, and monthly essential needs (toilet paper, shampoo, hygiene items, etc.). In conjunction to these services, we also offer case management to help people gain and/or maintain stable housing.” - CCS HEN Thurston County website, linked above.
How do I apply?
HEN is a direct referral program through DSHS. If you qualify for ABD (Aged, Blind and Disabled program)- have applied and been approved- DSHS will send you a referral letter to the HEN program. If DSHS gives you a referral for HEN, please all our offices at 360-583-3410 and schedule an appointment for an Intake. You will need to bring the referral letter with you to the appointment as well as a picture id. At the intake we will do a CE HEAT assessment if you do not have one yet, and potentially need to put you on our Homeless Prevention Wait List or HEN Priority Pool (for Rapid Rehousing Funds). At your intake you will be assigned a case manager who can update you on your HEN status.
The Dept. of Veterans Affairs and the WA DVA offer a wide variety of services including disability benefits, healthcare, mental health support, substance use treatment, housing, employment programs, etc. Veterans seeking any kind of VA service should call or visit the Lacey Veterans Services Hub to learn about all programs they may be eligible for and for help with applying.
Thursdays 10am Coordinated Entry appointments with Family Support Center Representative
for all other homeless housing programs, including Unity Commons, Billy Frank Jr, Drexel House, Quixote Village, CYS Transitional Housing, Arbor Manor, and Fleetwood.
Case Management Programs
Foundational Community Supports - Supportive Housing
FCS provides housing case management services to help individuals get and keep community housing. Some agencies have peer support models. In order to be eligible for FCS services, individuals must be Medicaid-eligible and have at least one of the conditions from BOTH categories below:
Serious Housing Need
Individuals experiencing chronic homelessness
Two or more contacts in the past 12 months or 90 or more consecutive days within an institutional setting
Two or more adult residential care stays within the past 12 months
Frequent turnover of in-home caregivers
Serious Health Need
Mental health need where there is need for improvement, stabilization or prevention of deterioration of functioning resulting from the presence of a mental illness
Need for outpatient substance use disorder (SUD) treatment OR diagnosis of SUD OR self-admitted SUD via intake packet or CE paperwork
Need for assistance with three or more activities of daily living (ADL)
Need for hands-on assistance with one or more ADL
Complex physical health need, which is a long continuing or indefinite physical condition requiring improvement, stabilization or prevention of deterioration of functioning
FCS providers include:
Community Action Council: Call to make an appointment for an assessment
The Capital Recovery Center’s PATH Program provides a variety of services for people who are experiencing homelessness and who also have a mental health challenge or substance use challenge. PATH provides one on one peer case management support and helps access services such as public assistance, food, employment, housing, obtaining an ID, and harm reduction supplies (sharps, fentanyl test kits, Narcan, etc).
offers intensive case management for clients with severe substance use or mental health disorders who are unhoused or imminently losing housing. To refer, call
The Olympia Mutual Aid Project provides essential services to people living unsheltered in our community, camp cleanups, supply and food distribution, laundry, and propane assistance. They work with a number of large local encampments and support camps in developing systems of self governance.
OlyMAP provides support to encampments that are being cleared or re-located, by helping to connect residents to resources, social services, shelters, and other camping locations and by organizing volunteers to assist residents on moving day with packing, transportation, supplies, storage, and other needed supports.
PiPE is a non profit organization providing street outreach and support to marginalized communities, especially survivors of violence. They are very low barrier and meet people where they are.
(360) 357-4472 | 800-833-6388 TTY
info@pipeolympia.org
1009 State Ave NE, Olympia, WA 98506
Our Ark
Our Ark is a community-based nonprofit corporation that works directly with homeless street youth and young adults ages 13-25 in Thurston County, Washington. Provides advocacy, education, and peer mentorship.
. Each of these programs have their own application process and waitlist. Expect wait lists to be long and some may be closed for new applicants. People do not have to be homeless to apply; these programs are for low-income people.
The Housing Choice Voucher program (formerly Section 8), helps low-income families, individuals, seniors, and people with disabilities pay their rent in apartments and houses owned by private and non-profit owners.
Registration for the Housing Choice Voucher waiting list is currently closed.
M-F 8:30AM-4:30 PM
(360) 753-8292
1206 12th Ave. SE, Olympia, WA 98501
Housing for People with Disabilities
DSHS-Home and Community Services
The DSHS office of Home and Community Services provides assessment and referral for adult family homes and assisted living facilities. These programs are for people who have disabilities that prevent them from conducting “Activities of Daily Living” (ADLs - eating, bathing, toilet use, cleaning, etc) without assistance. Both physical and mental impairments can impact ADLs.
Oxford Houses provide clean and sober, low cost housing for people who have at least 30 days clean/sober or who are being released from inpatient treatment programs. Search for vacancies at:
Fresh Start Housing provides a clean, safe, and and alcohol/drug-free environment for those who need or desire it. To help tenants achieve their goals they provide weekly counseling, encouragement, and resource knowledge.
37th Court House is a 2,000 sq. foot home that offers 7 private rooms, 2 bathrooms and shared kitchen and laundry facilities. Each room is fully furnished including a wall mounted flat screen TV.
643 Ranger Drive SE - Olympia, WA
The Ranger House is a 3,200 sq. ft home for 7 men. The house has 1 shared room which has its own private bathroom and 5 single rooms. The house sits on 1/2 acre, with a large fenced yard, 2 car garage and parking for 8 cars. The public transportation bus stop is at the corner of the property.
2406 Larch Street SE - Olympia, WA
The Lake House is a home for 8 women. Each room has a built in mirrored vanity and electrical outlet to allow each women to do their hair and makeup in their room. The Lake house is 6 blocks from Hicks Lake park and 1 block from the public transportation bus stop.
An alcohol- and drug-free living environment for men attempting to maintain abstinence from all mind-altering, mood-changing substances. They encourage participation in structured 12-Step programs or other recovery programs. Residents are given random drug tests and breathalyzers. Residents are expected to participate in their recovery at all levels.