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Guide to launching Coda with your team
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Planning your launch

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Specific use case launch

If you’re launching a new use case to your team or company using Coda, you’ll still want to launch in stages to get buy-in and ensure a successful change management process.
The three stages we recommend—outlined below—allow ample time between to achieve each goal. The subpages of this page include detailed checklists for each stage.
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As you make your way through the stages, remember to clearly communicate to each group the purpose of Coda, the problems Coda aims to solve, opportunities Coda proves, the reasons for choosing Coda, and how various teams and roles will contribute.

Stages of onboarding

The three stages we recommend—outlined below—allow ample time between to achieve each goal. A detailed checklists for each stage is included below.

Stage 1: Establish

Sponsors, IT / Security

This stage is vital for securing buy-in in Coda and fostering longer-term adoption. It’s pivotal that your Sponsors and your IT/Security team are educated on and truly understand how Coda will bring value to the organization—both the problems that it will solve and the opportunities that it will bring. They also should help to identify Champions who will be utilized in stage 2.

Who

Sponsors should include senior leadership representing a wide-cross section of your company or teams to which you’re launching. You will also want your IT/Security team involved so they are aligned on expected long-term value of Coda and can assist in setting up and maintaining your workspace ().

Expectations

Identify and empower early adopters to build and share solutions.
Communicate excitement and expectations for Coda to their teams.
Goal: get leadership buy-in that your Coda use case can solve company problems.


Stage 2: Build

Sponsors, Champions, Migration lead, IT / Security

You will want to empower this team with skills to build documents and generate enthusiasm within their team. This is your group of early adopters will be key to a successful adoption of Coda. They are crucial for adoption, advocacy, feedback, collaboration, and change management. Champions can share results, connect teammates, and keep your users informed.

Who

Identified by Sponsor, your Champions tend to meet the following criteria:
Viewed as tech savvy
Trusted and respected by their teammates and are well connected
Excited by different tooling—you may have seen them use or champion other productivity tooling in the past
Able to identify problems and are on the right team to help solve them with Coda
Have the capacity to learn and potentially build solutions
Able to provide feedback about their experience in Coda to guide the overall launch
*Need a refresher on managing Doc Makers? Visit .

Utilization ideas

Build camaraderie among this group by attending webinars together, having regular learning check-ins, scheduling team building sessions for doc creation, and hosting a launch party to demo the team's work.
Share how they utilize Coda and their successes with the wider team or company. The most effective method we've seen is by having individuals create videos detailing their Coda usage and insights, which can then be shared with the broader company both at launch, and as new users are onboarded.
Create an internal communication channel for Coda questions, ideas, resources, etc. This group can help support in this channel and use this channel to build excitement with the larger company upon and after launch.


Stage 3: Kick-off

Users, Sponsors, Champions, IT / Security

Build on the momentum of Stage 1 and Stage 2 by showcasing opportunities for Coda and empowering users to build in Coda. Be sure to clearly showcase all of the resources available to aid in their learning. They should be expected to learn enough about Coda to successfully use the docs, not to build them immediately. Be sure to keep a pulse on your users via the admin panel to identify users that could transition into Champions.


Your launch checklist

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The checklist below will walk you through all the steps needed to enable your team and launch Coda. We recommend reading through the checklist before beginning and assigning proposed due-dates, and responsible individual(s), if applicable.
Stage
Done?
Item
Additional Context
Responsible
Due Date
Audience
Prepare for Launch
5
Copy this doc in order to track as you complete each step of the launch checklist. Once launched, this doc will turn into a Coda Hub for your organization.
Stage 1 Group
Ensure your IT department is set up as an Organization Admin and ask them to complete the setup course.
Stage 1 Group
Fill out information to power doc and email templates.
Stage 1 Group
Create an internal communication channel (often a tool like Slack or Microsoft Teams).
Stage 1 Group
Consider doing our process mapping to have a clear understanding of what you need it to do before you begin to build.
Stage 1 Group
Launch
10
Schedule live launch sessions for Stage 1 to introduce Coda to your team.
Stage 1 Group
Review, edit, and send Stage 1 comms to introduce Coda.
Stage 1 Group
Schedule check-ins and follow-ups before general launch to the team/company.
Stage 1 Group
Schedule live launch sessions for Stage 2 to introduce Coda to your team.
Stage 2 Group
Review, edit, and send Stage 2 comms.
Stage 2 Group
Schedule check-ins and follow-ups with Stage 2 group.
Stage 2 Group
Schedule a live launch session to introduce Coda to your team/company (lunch and learn, include in all-hands, etc.).
Stage 3 Group
Review, edit, and send Stage 3 comms to introduce Coda.
Stage 3 Group
Identify Coda 101 trainings you want Stage 1, 2, and 3 participants to attend.
Stage 1 Group
Stage 2 Group
Stage 3 Group
Get your Workspace ready by making sure docs are pinned, folders are created, and roles are set.
Stage 2 Group
Prepare Coda Hub
6
Review and edit the page. This will be the first page users see as when they open this doc.
Stage 1 Group
Establish norms you want folks to adopt from the start (such as pinning does to Slack channels). Include those in your hub!
Stage 1 Group
Create a curated learning guide for your organization.
Stage 1 Group
Before launch, hide the following parent-level pages:
We recommend bookmarking this checklist so that it remains at the top of the page list for you (but won’t for anyone else viewing the doc).
Stage 1 Group
Lock and limit unlocking for the all the pages in your company facing hub.
Stage 1 Group
Admins should pin this enablement doc in your workspace so folks have easy access to it.
Stage 1 Group
Post Launch
2
Create onboarding enablement information.
Stage 3 Group
Creature future use cases.
Stage 3 Group



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