Why pay now button is coming only in 1.0 and not in 2.0 → actually pay now button is coming for both, only thing is checkout 1.0 is taking people to order status page, 2.0 is taking
2. order number 67721 : 1.0 checkout - pay now button comes post partial payment
even after clicking second pay now button, it only gives any option to 40% of the remaining balance - not an expected behaviour - in second pay now it should give an option to pay the entire remaining amount
does the balance to be collected in COD - gets updated on Shiprocket?
If the user immediately updated pay now - it will update on shopify -
till the moment invoice is generated on unicommerce - the payments will be captured.
if the customer does pay now later, when they enter the order status page through their email - then it will be problem as he will be able to access the pay now button - which might be super edge case
Cases for Pay now issues due to customer paying again after the invoice getting created & getting updated on Shiprocket
Partial payment → order placed → customer pays again → ship rocket delivery person reaches customer location & demands for the payment due before the customer’s second payment→ customer accepts the order by paying more than required & flags the issue to customer support for resolution
Partial payment → order placed → customer pays again → Shiprocket delivery person reaches customer location & demands for the payment due before the customer’s second payment→ customer refuses to pay → we can then 1. refund the order 2. place new draft order by adjusting the amount paid as discount