Bik.ai

Bik Overall Services

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Automations in many channels - Whatsapp, Email, SMS, Push

BIK.AI⁠

is a BSP whereas Limechat is not

Can be checked here :

https://en-gb.facebook.com/business/partner-directory/search?solution_type=campaign_management&ref=pd_home_hero_cta⁠

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BIK Currently don’t have ai based recommendations on automations or journey

provides customer success managers - these are growth managers

being BSP - better reach, better deliverability, first - hand access to meta updates also there is API delay since currently msg might go to limechat to chat

MANIFEST (Verifast equivalent)

Differentiators

intent based nudges

nudges can come on HP, PDP

These are intent based nudges - on what the customer is browsing

tracks - historical data of customers - they do add to cart - cookies - third party - 30 days (need to check)

2. ask me anything button

also summarise reviews

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3.ai nudges

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