knowitinc Group Computer Training Courses
Training Session Outlines

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Microsoft Outlook

Master Emails, Calendars, Tasks and more with this Microsoft Outlook training course

This course will provide the skills to efficiently use Outlook to manage your Emails, Appointments, Meetings, Tasks, Notes, Folders, Rules and more.

Recommended Duration

Approx. 1 Day (6 Hours)

Outlook Topics

Outlook Basics
- Tour the Outlook Screen
- Understand the Outlook views
Working with Emails
- Send email messages and add attachments
- Read, reply and forward emails
- Set expiry dates and times on Emails
- Set who email replies should go to
- Flag Emails to follow up on at a later stage
- Recall and Resend Emails
- Create an automatic signature on your emails
- Set an Out of Office reply
- Create and manage folders in Outlook
- Search for Emails
- Create Rules to automatically manage your emails
- Manage Junk Mail
- Create and make use of Quick Steps
- Respond to an email with a meeting request
- Send an email that includes part of your schedule in the calendar
Work with Contacts
- Create Contacts
- Use Categories within Contacts
- Create Distribution Lists for mass emails
Work with the Calendar and Tasks
- Make Appointments
- Create Meetings and invite others
- Reschedule Meetings
- Book Resources
- Create and manage a Tasks
- Assign Tasks to others
- Track Tasks you have assigned
Useful Extras
- Create and work with Notes
- Manage Deleted Items
- Create Shortcuts in Outlook
- Manage Email Signatures
- Manage Out of Office Replies
- Additional tips and tricks
- Outlook Online
- Outlook Mobile Apps

Speak to us about customising this session for your team


👉 Please see the page for Training Session costs.


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New Zealand

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