Navigate Continuous Change

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The System

Some of the ideas on which this tool is built.

Managing complexity

Teams are complex systems. Agility and high performance requires the alignment of the ability to act, the right resources, effective communication and trust. To raise it’s game a team must keep evolving all these aspects simultaneously. New tools will require updated processes, which will in turn cause roles to evolve which will cause relationships between team members to shift. The process of developing agility and performance is a constant feedback loop between all these aspects.
has been designed to make each of these elements visible, enabling teams to sense and respond to to their most immediate shared challenges.

The Quadrants

Our model uses a set of four quadrants. These four quadrants appear in many different systems, under many different names, but they roughly equate to “When/where, What, How and Why”, or action, resources, information and emotion.

Action and authority

The ability to take action.

Resources and support

The resources required to make action possible.

Process and information

Knowing how, when and where to act.

Emotion and meaning

The motivation to act.

The perspectives

To add another dimension to our measurement, we divide the quadrants into three different levels, each representing a different perspective.


The ability for an individual to use their skills and time effectively.


The shared capability for a team work together and harness the abilities of its members.


The clarity and direction provided by the organization to focus the energy of those within it.

The Continuous Change Navigator

Dividing the quadrants into three levels defines 12 zones. The questions we ask assign a score for each zone. By identifying the strongest and weakest zones it is possible to take small, targeted, measurable interventions. Keep repeating the process, and the impact of each intervention can be measured... revealing the next area to improve.

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