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User Pain
In this step of putting yourself in the users’ shoes, I convert the insights that I got from the users into user pain. In that case, I would be able to better empathize in order to further understand what turns out to be user’s problem all along.
Here’s how the table looks like:
User stories
Real problem
Author
As a user I find it hard exploring what product I’m looking for in IKEA
There are no rows in this table
The user story is ready, now what I got to do is to define the solutions for each problems.
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