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Improving IKEA mobile apps experience
Background Story
Design Goals
User Research Methods
User Pain
How Might We
Design Ideation
Validation
Design Conclusion
Timeline
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Validation
I went to the same IKEA app users and asked them to run the test on the latest IKEA app and feel the different between that and the next IKEA design that I proposed.
Here’s how the design could achieve the key metrics that I proposed before:
In case you need to see the result, you can
Tap here to see how the testing goes.
1. Usability score
The current IKEA design has
3.6
average usability score.
While the one that I proposed has exceed
4.4
usability score.
2. Feasibility
3. Overall Score
Next Step
Design Conclusion
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