Skip to content
Improving IKEA mobile apps experience
User Research Methods
How Might We
I went to the same IKEA app users and asked them to run the test on the latest IKEA app and feel the different between that and the next IKEA design that I proposed.
Here’s how the design could achieve the key metrics that I proposed before:
In case you need to see the result, you can
Tap here to see how the testing goes.
1. Usability score
The current IKEA design has
average usability score.
While the one that I proposed has exceed
3. Overall Score
Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (