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For this endeavour I researched and familiarized myself with:
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User Guides
Installation & How-To Guides
Background
In addition to the tech sphere, my professional experience includes education, healthcare and sales—reflecting my passion for instruction and illumination.
I believe that the solution for delivering an excellent experience for employees and customers alike starts with proper training and thorough documentation, especially when it comes to the ever-changing landscape of software.
Below are a few samples of the software guides I produced to instruct customers, as well as to serve as documentation for the features and their functionality.
Article Name
Live URL
Contribution
Description / Notes
Article Album
Author
Author
This step-by-step guide was meant to offer a low-impact alterative program install method to customers who were not able to acquire development team resources.
Author
A step-by-step guide on how to hook up our to automatically fulfill gift card rewards.
Contributor
While I did not write the original material, I was involved heavily with consulting for accuracy and provided code samples. I also edited the entire article for coherency and accessibility.
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Contributor
While I did not write the original material, I was involved heavily with consulting for accuracy and provided code samples. I also edited the entire article for coherency and accessibility.
Contributor
While I did not write the original material, I was involved heavily with consulting for accuracy and provided code samples. I also edited the entire article for coherency and accessibility.
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