Technical Writing Portfolio

Beck Chan

SaaSquatch.com⁠

before we had any formal Technical Writers, I created and maintained technical process, product and installation documentation for the Success team.

Using tools such as

Contentful⁠

and

GitHub⁠

and a bit of cobbled together code, I proactively updated the

company knowledgebase⁠

with a focus on accuracy, client accessibility, increased internal ease of upkeep, and future extensibility.

The examples contained in this portfolio are all or were at some point publically accessible.

⁠

Readme

Each sub-page of this portfolio covers a sample topic.

Each sample topic includes its own introduction, summarizing my experience with the subject.

Each sample also has my level of contribution clearly indicated:

Contribution

Description

Author

I independently wrote these articles, or they were projects under my ownership.

Contributor

I was involved in the bulk of writing or creation and update (scoping, technical accuracy, review, etc.) of these articles, but they were not my independent projects.

There are no rows in this table

⁠

While I aim to keep this portfolio up to date, there is a small chance that live documentation URLs may change in between edits. To accomodate for this landmine, I’ve also linked to screenshots of the version of the article meant to serve as an example in the Article Album column.