[Beck Chan] Technical Writing Portfolio

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[Beck Chan] Technical Writing Portfolio

Payment Provider Integrations

Stripe & Recurly + SaaSquatch

Background

Before I worked at SaaSquatch.com, I had limited consumer-only experience with
Stripe⁠
and
Recurly⁠
.

During my tenure there, I became the Support team’s Subject Matter Expert for many of our custom integrations. Below are a few samples of the guides I produced to assist with custom payment provider integrations, as well as to serve as documentation for the features and their functionality.

The following guides were written based on provided Cucumber specs and several independent UATs I performed in order to understand the features fully.

⁠

Article Name

Live URL

Contribution

Description / Notes

Article Album

Stripe Integration Install Guide

https://docs.saasquatch.com/developer/stripe-v2-install-guide

Author

Step-by-step guide on how to hook up a Stripe account to pay out customers.

For this endeavour I researched and familiarized myself with:

⁠

Stripe Connect⁠

⁠

Stripe - Balance Adjustments⁠

⁠

Stripe - Security, Permissions & Access Levels⁠

⁠

ISO 4217 - Currency Codes⁠

⁠

Stripe - Customer Object⁠

⁠

Stripe - Customer Credit Balance⁠

⁠

https://imgur.com/a/hCHYN5p

Recurly Integration Install Guide

https://docs.saasquatch.com/developer/recurly

Author

Step-by-step guide on how to hook up a Recurly account to pay out customers.

For this endeavour I researched and familiarized myself with:

⁠

Recurly - Sandboxes⁠

⁠

Recurly - API Keys⁠

⁠

Recurly - Webhooks⁠

⁠

https://imgur.com/a/R5hclcr

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