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Exhibitor Management

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Exhibitor Resource Center

Last Updated: 6/7/23

Overview

The Exhibitor Resource Center (ERC) is a central hub for sponsors to access all the information and complete all the tasks needed in preparation for the event.

Home Page

Main components of the home page:
Informational section
Task card
Contact email/help section
Leads Portal links
SRC link and presentation template links (this row only shows for sponsors with sponsored sessions)
(Feedback from K23 - add more info here, tell the sponsor what they need to do in the SRC and who they need to give access to).
K23 Home Page:
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Task List

General Tasks
Below is a list of the most exhibitor common tasks, that we would expect as standard for events:
Company Profile​
Company Information​
Logos​
Booth Graphics​
Contacts and Registration​
Manage Contacts​
Manage Registration Passes​
Sponsored Sessions​
Access the SRC​
Resources​
Marketing Toolkit​
Lead Retrieval Assistance
There may be a need for additional Resource tasks, such as an Exhibitor Services Kit (shipping, ordering, timelines info) or a Show Floor Rules and Regulations.

Knowledge 2023 Tasks
These are the main tasks we used for K23. In the future, this list could be consolidated for a better ERC experience. Many of the “Additional Sponsorship Benefits” tasks may not be needed as they were requests from Freeman specific to K23.
K23 Tasks
0
Task Group
Task Name
Notes
1
Company Profile and Logos
Complete Company Profile
Name, Description, Website URL, attributes for Showcase filters (for K23 we used Industry)
2
Company Profile and Logos
Social Media Links
Use RF system attributes (for K23 we used Twitter, LinkedIn, YouTube, Instagram)
3
Company Profile and Logos
Upload Company Logo for Sponsor Showcase
RF system file type - Logo
4
Company Profile and Logos
Upload Company Tile Image for Sponsor Showcase
RF system file type - Tile Image
5
Company Profile and Logos
What other images are needed? Mobile? Web Page?
We had a lot of image tasks that I’m not sure were used
6
Company Profile and Logos
View Booth Information and Upload Booth Graphics
The form on this task showed different info based on the Sponsor level
7
Contacts and Registration
Manage Primary Contact
​
8
Contacts and Registration
Manage Additional Contacts
Can we combine this with Manage Primary Contact and consolidate?
9
Contacts and Registration
Manage your Registration Passes
​
10
Contacts and Registration
Purchase Additional Full Conference Passes
Can we combine this with Manage your Reg Passes and consolidate?
11
Sponsor Session
Access your Sponsored Sessions
Link to the SRC
12
Sponsor Session
Sponsor Session Attendance Report
Link to external workflow with sponsored session attendance leads report (report filters based on Exhibitor ID). Not needed if choosing to add a link via the ERC home page
13
Sponsor Session
View Company Session Report
Report for top level sponsors to view session submitted via the CFC. Requires Marketing Accounts setup in RainFocus.
14
Additional Sponsor Benefits
Upload Digital Display Network Video
(Two tasks for different design sizes) Was this specific to the K23 showfloor? Needed at future events?
15
Additional Sponsor Benefits
Exhibitor Services Kit
Link to Freeman Online Ordering - needed if using a different service company?
16
Additional Sponsor Benefits
Order Additional Booth Furnishings
​
17
Additional Sponsor Benefits
Order Additional AV For Your Booth
​
18
Additional Sponsor Benefits
Order Food and Beverage For Your Meeting Room
​
19
Additional Sponsor Benefits
Evening Reception
​
20
Additional Sponsor Benefits
View Media and Analyst Company Names
​
21
Additional Sponsor Benefits
View Registration List of Companies
​
22
Resources
Access the Co-Marketing Toolkit
​
23
Resources
View the Knowledge 2023 Expo Rules & Regulations
​
24
Resources
Lead Retrieval Assistance
​
There are no rows in this table
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Note: Sponsors with sponsored sessions also have access to the SRC (see
Sponsor Content
⁠
) with 3 tasks for each session:
Complete Sponsored Session Details
Add and Edit your Sponsored Session Speakers
Upload Final Presentation - PPT and PDF
Sponsor speakers get all the standard speaker tasks:
Complete speaker bio and job title
Speaker agreement acceptance
Download session presentation template
Upload headshot photo
Social Media (optional)

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