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Management 101
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Managing Burnout

Burnout is the feeling of emotional, physical, or mental exhaustion that happens as a result of job stress and being overworked that isn’t recognized or addressed. These materials are meant to help aid managers identify, manage and prevent burnout for their teams.
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Materials

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Managing Burnout Manager Training Deck
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📹
Managing Burnout Manager Training (Recording)
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Check in with your internal HR or Operations team regarding your company’s specific practices, documents and any other relevant processes.
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Content Overview

We recommend watching the training recording and reviewing the training materials in full, however a high-level summary of the content is also included below for your convenience.
What is burnout?
The feeling of emotional, physical, or mental exhaustion that happens as a result of job stress and being overworked that isn’t recognized or addressed.
When you’re overworked, you’re working too hard, too much, or for too long.
How do you identify burnout?
Look for changes in employee behavior such as frequently calling out sick, missing deadlines, getting easily upset or angered, isolation or negativity.
Mental
Dreading work
Lack of interest/motivation
Decreased sense of accomplishment
Procrastination
Physical
Exhaustion
Chronic stress
Inconsistent sleep habits
Frequent health problems
Emotional
Cynicism at work
Irritability or anger
Anxiety or depression
Isolating yourself from others
What You Can Do as a Manager
Communication
Foster strong two-way communication
Build Psychological Safety
Prevent Burnout
Define team norms around communication expectations and meetings
Build confidence in your team by focusing on their career development and wellbeing, coaching and recognizing great work, asking for feedback and making yourself available to them
Create team trust by fostering personal connections, knowing each other’s strengths, creating opportunities for cross-training (so employees can take time off), and modeling the behavior you want to see in your team
For employees, focus on changes in the following areas:
Mental
Setting boundaries
Taking time off
Meditation
Physical
Exercise
Reducing screen time at night
Scheduling health checks
Emotional
Taking care of your mental health
Talking to someone
Giving your manager feedback

Employee Resources

Those enrolled in Blue Shield Medical Insurance can access:
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Ginger
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(mental health benefits + coaching app)
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Headspace
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(meditation app)
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Fitness Your Way
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(gym packages + virtual classes)
Mental health sessions (refer to your summary plan description)
Those enrolled in Kaiser Medical Insurance can access:
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Calm
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(meditation app)
Mental health sessions (refer to your summary plan description)
Employee Assistance Program (EAP)
Other exercise programs and support classes
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Next Section:
Running Effective 1:1s
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Previous Section:
Giving and Receiving Feedback
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