Burnout is the feeling of emotional, physical, or mental exhaustion that happens as a result of job stress and being overworked that isn’t recognized or addressed. These materials are meant to help aid managers identify, manage and prevent burnout for their teams.
Materials
Check in with your internal HR or Operations team regarding your company’s specific practices, documents and any other relevant processes.
Content Overview
We recommend watching the training recording and reviewing the training materials in full, however a high-level summary of the content is also included below for your convenience.
What is burnout?
The feeling of emotional, physical, or mental exhaustion that happens as a result of job stress and being overworked that isn’t recognized or addressed.
When you’re overworked, you’re working too hard, too much, or for too long.
How do you identify burnout?
Look for changes in employee behavior such as frequently calling out sick, missing deadlines, getting easily upset or angered, isolation or negativity.
Mental
Lack of interest/motivation Decreased sense of accomplishment Physical
Inconsistent sleep habits Emotional
Isolating yourself from others What You Can Do as a Manager
Foster strong two-way communication Build Psychological Safety Define team norms around communication expectations and meetings Build confidence in your team by focusing on their career development and wellbeing, coaching and recognizing great work, asking for feedback and making yourself available to them Create team trust by fostering personal connections, knowing each other’s strengths, creating opportunities for cross-training (so employees can take time off), and modeling the behavior you want to see in your team For employees, focus on changes in the following areas:
Physical
Reducing screen time at night Emotional
Taking care of your mental health Giving your manager feedback Employee Resources
Those enrolled in Blue Shield Medical Insurance can access: (mental health benefits + coaching app) (gym packages + virtual classes) Mental health sessions (refer to your summary plan description) Those enrolled in Kaiser Medical Insurance can access: Mental health sessions (refer to your summary plan description) Employee Assistance Program (EAP) Other exercise programs and support classes