Krista's Customer Success Portfolio

Looking for the best in Customer Success?

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About Me⁠

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Career Summary⁠

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My Philosophy of Customer Success⁠

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Resume⁠

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Accomplishments & Awards⁠

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Testimonials⁠

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Presentation Style⁠

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Skills and Abilities⁠

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Professional Development⁠

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Quarterly Business Review (QBR)⁠

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Volunteering⁠

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What I'm Looking for in an Employer⁠

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References⁠

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Connect on LinkedIn⁠

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Hi, my name is Krista LaFever and I’m grateful you are here!

If you’re looking for a customer-centric team player, you’ve come to the right spot. Have fun navigating through my site!

Here’s a chart of Q1 2023 to Q2 2024 reflecting # 1 Performance of 22 other Success Managers for most Revenue Won. Additionally, I had the highest number of Completed Demos, Completed Discovery Meetings, Opportunity Created, and ACV Created!

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Record 118% net retention for the last 10 Quarters (Q1 2022 to Q2 2024)!

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Here’s a chart of Q1 2023 to Q2 2024 reflecting # 1 Performance of 22 other Success Managers for most Cross Sell Revenue Won!

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