Krista's Customer Success Portfolio

Looking for the best in Customer Success?

⁠

About Me⁠

⁠

Career Summary⁠

⁠

My Philosophy of Customer Success⁠

⁠

Resume⁠

⁠

Accomplishments & Awards⁠

⁠

Testimonials⁠

⁠

Presentation Style⁠

⁠

Skills and Abilities⁠

⁠

Professional Development⁠

⁠

Quarterly Business Review (QBR)⁠

⁠

Volunteering⁠

⁠

What I'm Looking for in an Employer⁠

⁠

References⁠

⁠

Connect on LinkedIn⁠

⁠

Hi, my name is Krista LaFever and I’m grateful you are here!

If you’re looking for a customer-centric team player, you’ve come to the right spot. Have fun navigating through my site!

Here’s a chart of Q1 2023 to Q2 2024 reflecting # 1 Performance of 22 other Success Managers for most Revenue Won. Additionally, I had the highest number of Completed Demos, Completed Discovery Meetings, Opportunity Created, and ACV Created!

⁠

Record 118% net retention for the last 10 Quarters (Q1 2022 to Q2 2024)!

⁠

Here’s a chart of Q1 2023 to Q2 2024 reflecting # 1 Performance of 22 other Success Managers for most Cross Sell Revenue Won!

⁠

Q3 of 2024 is no exception- Net Retention of 119.89% !

⁠

Want to print your doc?
This is not the way.

Try clicking the ⋯ next to your doc name or using a keyboard shortcut (

CtrlP

) instead.