Ask me anything about customer success! I have and extensive background as a Customer Success Manager and Sales. Using my customer success skills and entrepreneurial spirt, I have made a career in Customer Success and also founded several small businesses. I am a self-starter with a passion for helping customers. I apply and develop superb customer interactions fostering strong customer relationships. I consistently spearhead time and money saving technology solutions for businesses using SaaS technologies.
Having a diverse portfolio of experience, I am a top-performing, results-oriented Customer Success Manager. After years of working with small, medium, and enterprise organizations with their workflows and analytics, I have strategically helped businesses achieve their goals. Throughout my career, I have had repeated success working with clients in many industries to identify business objectives, analyze gaps, as well as design and execute comprehensive solutions. I consistently help businesses by providing superlative Customer Service helping them with overall business strategies and product adoption.
I possess excellent communication, presentation, and negotiation skills, which I utilizes to manage existing customer relationships, consult with existing and prospective clients while cultivating long-term partnerships. I am committed to driving improvements across all key indicators, utilizing cutting-edge solutions to achieve growth in a SaaS environment. As a fluent Spanish speaker, I love working with the US and LATAM markets and anything to do with international business. Let’s talk about if I’m a fit for your team!
Meet my 2 dogs, Rusty, the Beagle, and Sammie, the Australian Kelpy. We can often be found discovering new smells during hikes through the mountains and walks around the neighborhood.
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About Me
