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Mapping content in socio-technical systems

The Universal Socio-Technical Map
A practical tool for mapping a social-technical system.
How to use this doc
Get the content you would like to map into a spreadsheet with two columns - title and content.
Clone this doc
Clone this document
Wipe the all example content
Wipe doc content
Paste your content into the table on the page
Work through each of the three categorization tasks
Get an of the different aspects of the system you’re looking at.
The will show you a visual overview
Think about what you might be missing!!
How this process works
This document implements the process outlined in this post on

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